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  5. Novo Hamburgo
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  6. Swan Novo Hamburgo (Hotel) (Brazil) deals

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  • Facilities
  • House rules
  • The fine print
  • Guest reviews (435)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Read more

Hotel Swan Novo Hamburgo

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step. Airport shuttle
Swan Novo Hamburgo

Avenida Doutor Maurício Cardoso, 303, Novo Hamburgo, CEP 93510250, Brazil – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very good
435 reviews
  • Facilities

    8.0

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Value for money

    7.9

  • Location

    8.7

  • Total

    8.2

  • Free WiFi

    6.8

Lovely staff, wonderful breakfast and restaurant. Located in the old Novo Hamburgo. Sadly no lovely cafes in that part of the town. We hope the neighborhood will soon develop a little, but the hotel is exactly what we needed. Well done, especially at the beginning of the Coronavirus crisis : very clean, specific measures (closing the pool, separating the breakfast tables, gel everywhere ...). Hoping to be back one day.

Frédérique France

The hotel had a Good breakfast. a good variety of things. We enjoyed the sauna and swimming pool

Mr Netherlands

Staff atencioso, cama confortável, quarto silencioso, hotel bem localizado. O Café da manhã é muito bom!

Deise Brazil

Estabelecimento muito bem localizado, possuem estacionamento amplo e instalações confortáveis, apesar de ser um hotel já próximo dos 30 anos de idade. O restaurante parecia ser muito bom, mas estava fechado (covid 19) por isso tive de pedir a comida para ser entregue no quarto. A cozinha do hotel (sabor, etc.) é ok mas nada de excepcional, e fazem a entrega dos pratos bem rápido nos quartos. Atendimento da equipe bem atencioso e simpático. Café da manhã completo e servido em um ambiente agradável.

Daniel Brazil

Gostei da localização do Hotel. O Quarto, apesar de antigo, era amplo. Boa qualidade de sono e banho.

Rodrigo Brazil

Senti medo em ter que viajar a trabalho em meio a pandemia de COVID. Mas o hotel tomou ótimas providencias. Me senti segura durante a estadia, e a atenção e cuidado foram sensacionais. Parabéns

Fernanda Brazil

Atendimento, limpeza e ótimo acabamento das acomodações.

Marcelo Brazil

Quarto confortavel, espaçoso. Servico de quarto bem prestativo. Chuveiro a gas. Tem uma vista legal de hamburgo velho.

Shis Brazil

Excelente opção de hospedagem com custo excelente. Conforto e localização privilegiada. Café da manhã, perfeito. Surpresa super positiva.

Ruben Brazil

Ficamos apenas uma noite, mas fomos muito bem atendidos. Quarto muito espaçoso e limpo. Chuveiro muito bom e café da manhã satisfatório. As instalações do hotel são muito bem organizadas, sala de ginástica e piscina muito boas. Recomendo.

Maurício Brazil

Great location!

8.7
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
A bed or beds in a room at Swan Novo Hamburgo
The logo or sign for the hotel
A bed or beds in a room at Swan Novo Hamburgo
The building in which the hotel is located
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Swan Novo Hamburgo

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Swan Novo Hamburgo

8.2
Very good
435 reviews
  • 8.7

    Great location!

  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Lovely staff, wonderful breakfast and restaurant. Located in the old Novo Hamburgo. Sadly no lovely cafes in that part of the town. We hope the neighborhood will soon develop a little, but the hotel is exactly what we needed. Well done, especially at the beginning of the Coronavirus crisis : very clean, specific measures (closing the pool, separating the breakfast tables, gel everywhere ...). Hoping to be back one day.”

    Frédérique France

    “The hotel had a Good breakfast. a good variety of things. We enjoyed the sauna and swimming pool”

    Mr Netherlands

    “Staff atencioso, cama confortável, quarto silencioso, hotel bem localizado. O Café da manhã é muito bom!”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Deise Brazil

    “Estabelecimento muito bem localizado, possuem estacionamento amplo e instalações confortáveis, apesar de ser um hotel já próximo dos 30 anos de idade. O restaurante parecia ser muito bom, mas estava fechado (covid 19) por isso tive de pedir a comida para ser entregue no quarto. A cozinha do hotel (sabor, etc.) é ok mas nada de excepcional, e fazem a entrega dos pratos bem rápido nos quartos. Atendimento da equipe bem atencioso e simpático. Café da manhã completo e servido em um ambiente agradável.”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Daniel Brazil

    “Gostei da localização do Hotel. O Quarto, apesar de antigo, era amplo. Boa qualidade de sono e banho.”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Rodrigo Brazil

    “Senti medo em ter que viajar a trabalho em meio a pandemia de COVID. Mas o hotel tomou ótimas providencias. Me senti segura durante a estadia, e a atenção e cuidado foram sensacionais. Parabéns”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Fernanda Brazil

    “Atendimento, limpeza e ótimo acabamento das acomodações.”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Marcelo Brazil

    “Quarto confortavel, espaçoso. Servico de quarto bem prestativo. Chuveiro a gas. Tem uma vista legal de hamburgo velho. ”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Shis Brazil

    “Excelente opção de hospedagem com custo excelente. Conforto e localização privilegiada. Café da manhã, perfeito. Surpresa super positiva.”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Ruben Brazil

    “Ficamos apenas uma noite, mas fomos muito bem atendidos. Quarto muito espaçoso e limpo. Chuveiro muito bom e café da manhã satisfatório. As instalações do hotel são muito bem organizadas, sala de ginástica e piscina muito boas. Recomendo.”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Maurício Brazil

Situated just 0.6 miles from Novo Hamburgo’s city centre, Swan Tower offers modern rooms with Wi-Fi and cable TV. Facilities include an indoor swimming pool and a games room.

The rooms of Swan Tower Novo Hamburgo are decorated with warm nude tones. All rooms are equipped with air conditioning, a minibar, and a work desk. They offer a pillow menu, and room service is available 24/7.

Guests can enjoy a work out in the gym. Swan Tower also features a dry sauna, a steam sauna, and a 24-hour reception.

The Swan Gastronomia restaurant serves national and international cuisine in an intimate setting. The bistro also offers an extensive international wine list.

Historic and cultural street Rua General Osório is just a 5-minute walk away. Free private parking is available on site.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

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Brilliant!

Most popular facilities

Free parking
Free WiFi
Family rooms
Bar

Good for couples - they rate the facilities 8.1 for two-person stays.

낍 Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Buffet

끸 Free private parking available at the hotel

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 260 lists

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Find a cancellation policy that works for you

From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change.

Availability

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Max adults: 2
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  • 1 extra-large double bed
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  • 1 double bed
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Luxury Twin Room
  • 2 single beds
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+ Max adults: 2. Max children: 1
Standard Suite
  • 2 single beds
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Standard Suite
  • Bedroom 1: 1 large double bed
  • Living room: 1 sofa bed
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Superior Suite
  • Bedroom 1: 1 large double bed
  • Living room: 1 sofa bed
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  • 2 single beds
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  • 1 large double bed
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Suite with City View
  • Bedroom 1: 2 large double beds
  • Living room: 1 sofa bed
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1 property in Novo Hamburgo like Swan Novo Hamburgo was booked in the last 12 hours on our site

Guest reviews

8.2
Very good
435 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Frédérique France

    “Lovely staff, wonderful breakfast and restaurant. Located in the old Novo Hamburgo. Sadly no lovely cafes in that part of the town. We hope the neighborhood will soon develop a little, but the hotel is exactly what we needed. Well done, especially at the beginning of the Coronavirus crisis : very clean, specific measures (closing the pool, separating the breakfast tables, gel everywhere ...). Hoping to be back one day.” Read more

  • Mr Netherlands

    “The hotel had a Good breakfast. a good variety of things. We enjoyed the sauna and swimming pool”

  • Deise Brazil

    “Staff atencioso, cama confortável, quarto silencioso, hotel bem localizado. O Café da manhã é muito bom!”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Daniel Brazil

    “Estabelecimento muito bem localizado, possuem estacionamento amplo e instalações confortáveis, apesar de ser um hotel já próximo dos 30 anos de idade. O restaurante parecia ser muito bom, mas estava fechado (covid 19) por isso tive de pedir a comida para ser entregue no quarto. A cozinha do hotel (sabor, etc.) é ok mas nada de excepcional, e fazem a entrega dos pratos bem rápido nos quartos. Atendimento da equipe bem atencioso e simpático. Café da manhã completo e servido em um ambiente agradável.”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Rodrigo Brazil

    “Gostei da localização do Hotel. O Quarto, apesar de antigo, era amplo. Boa qualidade de sono e banho.”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Fernanda Brazil

    “Senti medo em ter que viajar a trabalho em meio a pandemia de COVID. Mas o hotel tomou ótimas providencias. Me senti segura durante a estadia, e a atenção e cuidado foram sensacionais. Parabéns”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Marcelo Brazil

    “Atendimento, limpeza e ótimo acabamento das acomodações.”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Shis Brazil

    “Quarto confortavel, espaçoso. Servico de quarto bem prestativo. Chuveiro a gas. Tem uma vista legal de hamburgo velho. ”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Ruben Brazil

    “Excelente opção de hospedagem com custo excelente. Conforto e localização privilegiada. Café da manhã, perfeito. Surpresa super positiva.”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Maurício Brazil

    “Ficamos apenas uma noite, mas fomos muito bem atendidos. Quarto muito espaçoso e limpo. Chuveiro muito bom e café da manhã satisfatório. As instalações do hotel são muito bem organizadas, sala de ginástica e piscina muito boas. Recomendo.”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Scheffel Foundation
    0.3 miles
  • Community Museum Casa Schmitt-Presser
    0.3 miles
  • Catedral Basílica São Luis Gonzaga
    1.3 miles
  • Bourbon Shopping Novo Hamburgo
    1.4 miles
  • Novo Hamburgo Bus Station
    2.2 miles
  • Vale Stadium
    3.9 miles
  • Rosas Stadium
    7.5 miles
  • Cristo Rei Stadium
    7.8 miles
  • Arthur Mesquita Dias Stadium
    10.3 miles
Natural beauty
  • Mountain Santuário das Mães
    5 miles
Closest airports
  • Salgado Filho Airport
    22.1 miles
  • Hugo Cantergiani Regional Airport
    33.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 restaurant on site

    Restaurant

    Cuisine: Brazilian

    Menu: Buffet & à la carte

Facilities of Swan Novo Hamburgo Great facilities! Review score, 8.0

Most popular facilities

Free parking
Free WiFi
Family rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Pets
  • Pets are allowed on request. Charges may be applicable.

Activities
  • Live music/performance
  • Happy hour
  • Billiards
  • Games room
Food & Drink
  • On-site coffee house
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Parking garage
  • Street parking
  • Secured parking
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Mini-market on site
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Bridal suite
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Wellness facilities
  • Personal trainer
  • Fitness
  • Steam room
  • Massage Additional charge
  • Solarium
Languages spoken
  • English
  • Portuguese

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Brilliant!

House rules Swan Novo Hamburgo takes special requests - add in the next step!

Check-in

From 14:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for extra beds at this property.

The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Diners Club American Express Swan Novo Hamburgo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Swan Novo Hamburgo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Small pets are allowed for a surcharge.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID.

Please note payment is due at check-in.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Swan Novo Hamburgo

  • The prices at Swan Novo Hamburgo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Swan Novo Hamburgo offers the following activities / services (charges may apply):

    • Massage
    • Billiards
    • Games room
    • Solarium
    • Personal trainer
    • Steam room
    • Live music/performance
    • Fitness
    • Happy hour

  • Room options at Swan Novo Hamburgo include:

    • Double
    • Twin
    • Suite
    • Twin/Double

  • Swan Novo Hamburgo has 1 restaurant:

    • Restaurant

  • The following parking options are available to guests staying at Swan Novo Hamburgo (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private parking
    • Secured parking
    • Street parking
    • Parking garage
    • Accessible parking

  • Check-in at Swan Novo Hamburgo is from 14:00, and check-out is until 12:00.

  • Guests staying at Swan Novo Hamburgo can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

8.2 Very good 435 reviews 100% real guest experiences
  • Superb: 9+

    185

  • Good: 7 – 9

    184

  • Okay: 5 – 7

    49

  • Poor: 3 – 5

    16

  • Very poor: 1 – 3

    1

Categories
  • Staff8.6
  • Facilities8.0
  • Cleanliness8.2
  • Comfort8.3
  • Value for money7.9
  • Location8.7
  • Free WiFi 6.8
Low score for Novo Hamburgo

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    The best of Novo Hamburgo

    Click here to see more hotels and accommodation near popular landmarks in Novo Hamburgo

    Landmarks

    • Novo Hamburgo Bus Station
    • Scheffel Foundation
    • Catedral Basílica São Luis Gonzaga

    Museums

    • Community Museum Casa Schmitt-Presser

    Shopping areas

    • Bourbon Shopping Novo Hamburgo

    Stadiums and arenas

    • Vale Stadium
    • Rosas Stadium
    • Cristo Rei Stadium
    • Arthur Mesquita Dias Stadium

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