Dear, Our reception is open 24/7 so there is always someone for you to make check in and help you with any question. Best Regards, Lukas Krajco

Hello, thank you for your request. We have secure parking area at our courtyard. No one has access there without a hotel employee. Best regards, Lucie

Dear, thank you for your message. We are open again for everyone! :) Follow this link for more information about testing: https://covid.gov.cz/en/situations/shops-and-services/accommodations Have a nice day, Dominika Holmanová

Hello, thank you for your message. Parking fee is 18,-EUR/night for personal car and 25,-EUR/night for minivan. Our secure parking area is limir´ted, better to do the reservation. BR, Lucie

Hello, rooms are equipped with kettle, microwave oven and fridge. BR, Lucie

Dear Krzysztof, thank you for your message. We can provide you the parking lot for 18,-EUR/night for personal car and 25,-EUR for minivan. The parking area is limited, better to make the reservation. BR, Lucie

Yes, there is a safe in each our room

Thank you for your question. We do not provide self-service washing machines, however we have a laundry service available for 15 EUR per laundry bag. Thank you for your understanding, Alexandra

Dear Anca, Our breakfast is every day from 7am to 10am. Best Regards

Yes, we do have the iron. It is available to take it at reception.

Dear Rudy, thank you for your message. Unfortunately I can not confirm you the early check in and the late check out. It depends on availability. But there is no problem to leave your luggages at the storage room next to the reception. We will do our best to give you the room as soon as possible. About the late ch-out, please ask the receptionist with your arrival and she will check for you if it is possible. You can leave your luggages at storage room untill your departure. Best regards, Lucie

Normaly Check-in time in our hotel is at 14:00, but we will do our best to prepare your room as soon as possible. There is no problem to leave your luggage to luggage room, which is exactly next to our reception. Lukas Krajco

It is 650czk or 28 Euro Reception Residence bene

Hello, air condition is in each room and the room with balcony depends on availability. BS, Lucie

Extra cost for baby crib is 15Eur/stay

It is not a problem if you are traveling for the purposse of bussines.

Dear Anna, thank you for your question. It depends what kind of reservation you have booked. We have 2 types of reservation: REFUNDABLE (STANDARD) - Pre-authorization: Please kindly note that we did a pre-authorization of the credit card you have given by making your reservation. The cost of the first night was pre-authorized, but no money was charged! You will pay the full amount for your accommodation in Residence BENE any time during your stay using credit card or cash. That means that we "test" whether the card is valid or not, to have a guarantee in case of your no-show. The amount covers the price for the 1st night for all booked rooms. The pre-authorization process takes money from your account and immediately returns it back, as will show on your bank statement. You then cover the cost of your stay personally here at the hotel. NON-REFUNDABLE RESERVATION - the prices for this type of reservations are lower, but you can not change or cancel reservation for free and the payment is required immediately. Best regards, Lucie