Hotel Sofitel London Heathrow
Terminal 5, Hillingdon, TW6 2GD, United Kingdom – Excellent location - show map
Excellent location — rated 9.6/10! (score from 5212 reviews)
Real guests • Real stays • Real opinions
Room: spacious, clean, comfortable Location: ideal for airport though signage in the airport could do with improving

Very comfortable room, only a 5 minute walk from the terminal, so ideal for purpose.

Proximity to Terminal 5 was perfect for travel, would look forward to staying again after Covid restrictions are eased & fully appreciate the facilities. Beautiful decor also.

We stayed for one night in a family room (5 guests). Room was very spacious, comfortable beds, good service

Good sized room and excellent location for a stop over at Heathrow Terminal 5.

Hotel was situated great if you need to over night for a flight from terminal 5. Deborah looked after me at reception and she was a asset to the company she works for. And had great eyes! 🙂

Everything was excellent and the staff were very polite, friendly and professional. The bed is the most comfortable I have ever slept in.

Room service was amazing. We were able to attach a PS4 to the TV in the room, which was nice so that my son was able to play with it. Also direct connection to the terminal was nice.

The location you couldn’t get better. The quality and standard of the hotel is very high. The bed was so comfy. I’ll only stay here from now on when staying over in Heathrow.

Room was amazing. The location was just right for reaching Terminal 5. The breakfast was enormous. I could not eat it all at once. I kept the pastries and toast for lunch.

Sofitel London Heathrow
- What guests loved the most:
-
Marghaux
Italy
-
Alan
United Kingdom
-
C
United Kingdom
-
Nir
Israel
-
Chris
Kenya
-
Ross
United Kingdom
-
Steven
United Kingdom
-
Davide
United Kingdom
-
Bernie
Ireland
-
Marian
St Helena
Sleeps | Room type | |||
---|---|---|---|---|
Max adults: 2. Max children: 1 |
Luxury Club King Room with Club Access
|
|||
|
||||
Max adults: 2. Max children: 1 |
Classic Room with 2 Single Beds
|
|||
|
||||
Max adults: 2. Max children: 1 |
Superior King Room
|
|||
|
||||
Max adults: 2. Max children: 1 |
Classic Room with 1 Queen-size Bed
|
|||
|
||||
Max adults: 3. Max children: 2 |
Deluxe Junior King Suite with Sofa Bed and Lounge Access
|
|||
|
||||
Max adults: 3. Max children: 2 |
One-Bedroom Prestige Suite and Lounge Access
|
|||
|
||||
Max adults: 2. Max children: 1 |
Luxury King Room
|
|||
|
||||
Max adults: 2 |
Superior Twin Room
|
|||
|
Didn't find the answer you were looking for? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property or room related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question and answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines.
Got a question?
Find more information in the questions and answers. Still need info? Send your own question to the property below.
About Sofitel London Heathrow
Welcoming Booking.com guests since 6 Jun 2008
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
-
Heathrow Terminal 21.7 miles
-
Hillingdon Hospital3.9 miles
-
Brunel University4.2 miles
-
Heston Services M44.2 miles
-
Royal Holloway University of London4.6 miles
-
Thorpe Park4.9 miles
-
Windsor Castle5 miles
-
Uxbridge5.1 miles
-
Osterley Park6.2 miles
-
Twickenham Stadium6.6 miles
-
Legoland Windsor6.7 miles
-
South Ruislip7 miles
-
Botleys Mansion7.1 miles
-
Boston Manor7.4 miles
-
Wembley Stadium10.8 miles
-
Train Heathrow Terminal 50.2 miles
-
Metro Heathrow Terminals 1, 2, 31.7 miles
-
Metro Heathrow Terminal 42.2 miles
-
Metro Hatton Cross3 miles
-
Metro Hounslow West4.6 miles
-
London Heathrow Airport1.7 miles
-
London City Airport23.4 miles
-
London Gatwick Airport25.8 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryVivre Restaurant
Cuisine: Asian, European
Open for: Breakfast, Dinner
Facilities of Sofitel London Heathrow
Great facilities! Review score, 8.9
Most popular facilities
Pets
-
Pets are not allowed.
Food & Drink
- Fruits Additional charge
- Bottle of water Additional charge
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Secured parking
Private parking is possible on site (reservation is not needed) and costs £20 per day.
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser press
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Safety & security
- CCTV outside property
- CCTV in common areas
- Security alarm
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Shops (on site)
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Gift shop
- Lift
- VIP room facilities
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Wellness facilities
- Fitness/spa locker rooms
- Fitness
- Fitness centre
- Sauna Additional charge
Languages spoken
- German
- English
- Spanish
- French
- Italian
- Polish
- Portuguese
- Russian
Thanks for your help!
Your thoughts help us figure out what kind of information we should be asking properties for.
Back to propertySorry, but it seems like something went wrong in submitting this. Would you mind trying again?
RetrySustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel
Sustainable initiatives
These are the steps this property has taken to provide more sustainable and environmentally friendly travel:
- Option to opt-out of daily room cleaning
- Option to reuse towels
- Key card or motion-controlled electricity
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cot upon request
|
Free |
Cot upon request
|
Free |
Extra bed upon request
|
£20 per child, per night |
Extra bed upon request
|
£20 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Sofitel London Heathrow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Spa access is £25 per room.
Sofitel London Heathrow is directly connected to Heathrow T5, only 4 minutes' walk via a covered walkway. BY ROAD - from the North, South or West: exit at Junction 14 on the M25. From the East, exit at Junction 4 on the M4, then follow signs to Heathrow Terminal 5. BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel.
There is a Hoppa bus shuttle service available to and from Terminal 4; this service is chargeable and runs every 19 and 49 mins past the hour - take the H53 or H56 bus, Hoppa bus shuttle is an independent service not related to the hotel.
Please note parking is only for the duration of your stay. However, parking packages can be arranged with the property after booking.
Please note that the credit card used to book must be presented on arrival.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from Mon 14 Dec 2020 until Wed 30 Jun 2021
A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Sofitel London Heathrow
-
Sofitel London Heathrow is 4.3 miles from the centre of Hillingdon.
-
Guests staying at Sofitel London Heathrow can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- Vegan
-
Room options at Sofitel London Heathrow include:
- Double
- Twin
- Suite
-
From the nearest airport, you can get to Sofitel London Heathrow by:
- Metro 12min
-
Check-in at Sofitel London Heathrow is from 14:00, and check-out is until 12:00.
-
Sofitel London Heathrow offers the following activities / services (charges may apply):
- Fitness centre
- Sauna
- Fitness
- Fitness/spa locker rooms
-
The prices at Sofitel London Heathrow may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Yes, Sofitel London Heathrow is popular with guests booking family stays.
-
The following parking options are available to guests staying at Sofitel London Heathrow (subject to availability):
- Parking
- On-site parking
- Private parking
- Secured parking
- Parking garage
- Accessible parking
-
Sofitel London Heathrow has 1 restaurant:
- Vivre Restaurant