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  7. Shangri-La Hotel at The Shard, London (Hotel) (UK) deals

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Hotel Shangri-La Hotel at The Shard, London

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step. Airport shuttle
Shangri-La Hotel at The Shard, London

31 St Thomas Street, Southwark, London, SE1 9QU, United Kingdom – Excellent location - show map – Metro access

Excellent location — rated 9.4/10! (score from 2605 reviews)

Real guests • Real stays • Real opinions

9.2
Superb
2,605 reviews
  • Facilities

    9.4

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Value for money

    8.1

  • Location

    9.4

  • Total

    9.2

  • Free WiFi

    9.2

Everything felt safe and the staff were exceptional

Adamson United Kingdom

Breakfast was very nice, location was ok. Lovely hotel and lovely staff.

Daniela United Kingdom

Everything was amazing can’t wait to stay There again 😎👌🏾

Fazel United Kingdom

Amazing rooms and amazing view! Very clean and spacious with a very large bed.

Bethan United Kingdom

Scenic. It's one of those where you just have to spend to the money and not think twice.

Faition United Kingdom

Staff were absolutely fantastic couldn’t do enough to help, obviously the facilities are first class sauna and pool unbelievable views of London

Mark United Kingdom

I chose the Shangri La in The Shard as the perfect spot for me to propose to my girlfriend. It didn’t disappoint. It was truly magical and oh so memorable.

Ben United Kingdom

The unrivalled levels of customer service with an attention to detail which leaves nothing to chance. Every member of staff greeted myself and partner by name throughout our stay. The bars, restaurants and facilities are all special and unique and come with unparalleled views of the great city of London and its landmarks.

Scott United Kingdom

Fantastic view. Very friendly helpful staff. Spacious room. Comfortable bed. Heated toilet seat.

Barry United Kingdom

The view was once in a lifetime, I’ll certainly be returning in the future hopefully for a city view room. We got engaged I ordered “will you marry me” balloons from the brochure along with a bucket of roses. She did not expect it and the premier shard suite made the proposal even more special. I’ll never forget the night we had there.

Ashley United Kingdom

Staff

9.4
A restaurant or other place to eat at Shangri-La Hotel at The Shard, London
A seating area at Shangri-La Hotel at The Shard, London
A seating area at Shangri-La Hotel at The Shard, London
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Shangri-La Hotel at The Shard, London

Lock in a great price for Shangri-La Hotel at The Shard, London - rated 9.2 by recent guests.

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Shangri-La Hotel at The Shard, London

9.2
Superb
2,605 reviews
  • 9.4

    Staff

  • What guests loved the most:
  • “Everything felt safe and the staff were exceptional”
    Adamson Adamson United Kingdom United Kingdom
  • “Breakfast was very nice, location was ok. Lovely hotel and lovely staff.”
    Daniela Daniela United Kingdom United Kingdom
  • “Everything was amazing can’t wait to stay There again 😎👌🏾”
    Fazel Fazel United Kingdom United Kingdom
  • “Amazing rooms and amazing view! Very clean and spacious with a very large bed.”
    Bethan Bethan United Kingdom United Kingdom
  • “Scenic. It's one of those where you just have to spend to the money and not think twice.”
    Faition Faition United Kingdom United Kingdom
  • “Staff were absolutely fantastic couldn’t do enough to help, obviously the facilities are first class sauna and pool unbelievable views of London”
    Mark Mark United Kingdom United Kingdom
  • “I chose the Shangri La in The Shard as the perfect spot for me to propose to my girlfriend. It didn’t disappoint. It was truly magical and oh so memorable.”
    Ben Ben United Kingdom United Kingdom
  • “The unrivalled levels of customer service with an attention to detail which leaves nothing to chance. Every member of staff greeted myself and partner by name throughout our stay.”
    Scott Scott United Kingdom United Kingdom
  • “Fantastic view. Very friendly helpful staff. Spacious room. Comfortable bed. Heated toilet seat.”
    Barry Barry United Kingdom United Kingdom
  • “The view was once in a lifetime, I’ll certainly be returning in the future hopefully for a city view room.”
    Ashley Ashley United Kingdom United Kingdom

Stay in the heart of London – Excellent location - show map

One of our bestsellers in London! Occupying levels 34-52, the Shangri-La Hotel at The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London.

Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars.

The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes, Acqua di Parma toiletries and mirrors with integrated TV screens. All rooms feature climate control to complement the building’s integrated sun shielding.

The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar.

Shangri-La Hotel at The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station.

The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

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Hotel chain/brand: Shangri-La Group

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Brilliant!

Most popular facilities

1 swimming pool
Free WiFi
Parking
Family rooms
Airport shuttle
Non-smoking rooms
Bar

Good for couples - they rate the facilities 9.4 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

Shangri-La Group

뀐 Situated in the real heart of London, this hotel has an excellent location score of 9.4

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

끸 Parking available at the hotel

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 14494 lists

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more

Availability

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When would you like to stay at Shangri-La Hotel at The Shard, London?

Sorry, reservations for more than 45 nights are not possible.

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+ Max adults: 2. Max children: 2
Deluxe King Room with City View
  • 1 extra-large double bed
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Max adults: 2
Superior Shard King
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 1
Premier King Room with City View
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 1
Iconic King Room With City View
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 1
Premier Twin Room with City View
  • 2 single beds
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+ Max adults: 2. Max children: 2
Premier Shard Suite
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 2
Iconic Shard Suite
  • 1 extra-large double bed
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Premier Shard King Room
  • 1 extra-large double bed
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Guest reviews

9.2
Superb
2,605 reviews
Read all reviews
Categories
Show details
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  • Staff9.4
  • Facilities 9.4
    • Guests enjoyed the view
  • Cleanliness 9.6
  • Comfort 9.6
    • Guests noted the beds were comfortable
    • Guests appreciated the bathroom
  • Value for money8.1
  • Location9.4
    • Guests spoke highly of the view
  • Free WiFi 9.2
High score for London

Select topics to read reviews:

See what guests loved the most:

  • Adamson United Kingdom

    “Everything felt safe and the staff were exceptional ”

  • Daniela United Kingdom

    “Breakfast was very nice, location was ok. Lovely hotel and lovely staff.”

  • Fazel United Kingdom

    “Everything was amazing can’t wait to stay There again 😎👌🏾”

  • Bethan United Kingdom

    “Amazing rooms and amazing view! Very clean and spacious with a very large bed.”

  • Faition United Kingdom

    “Scenic. It's one of those where you just have to spend to the money and not think twice. ”

  • Mark United Kingdom

    “Staff were absolutely fantastic couldn’t do enough to help, obviously the facilities are first class sauna and pool unbelievable views of London”

  • Ben United Kingdom

    “I chose the Shangri La in The Shard as the perfect spot for me to propose to my girlfriend. It didn’t disappoint. It was truly magical and oh so memorable. ”

  • Scott United Kingdom

    “The unrivalled levels of customer service with an attention to detail which leaves nothing to chance. Every member of staff greeted myself and partner by name throughout our stay. The bars, restaurants and facilities are all special and unique and come with unparalleled views of the great city of London and its landmarks.” Read more

  • Barry United Kingdom

    “Fantastic view. Very friendly helpful staff. Spacious room. Comfortable bed. Heated toilet seat.”

  • Ashley United Kingdom

    “The view was once in a lifetime, I’ll certainly be returning in the future hopefully for a city view room. We got engaged I ordered “will you marry me” balloons from the brochure along with a bucket of roses. She did not expect it and the premier shard suite made the proposal even more special. I’ll never forget the night we had there. ” Read more

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Shangri-La Hotel at The Shard, London

Welcoming Booking.com guests since 9 May 2014

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Can we use a swiming pool if we get a room for 1 night

    Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including the Infinity SkyPool on level 52. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Premier Twin Room with City View
  • what’s the best room to book overlooking the river Thames

    Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Premier City or Iconic City. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • Is the room service 24hr

    Certainly! We have a dedicated In-Room Dining Night Menu available.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • Is the bath large like a jacuzzi bath size or just regular bath size?

    Good Afternoon, Thank you for your query. Kindly be informed that the bathtub would be of regular size. For any further assistance, i will remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • When you say "room with a view" how is this different to city view?? And what floor level is this on please??

    Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, so namely the historical counties of Surrey and Sussex. The category will always offer unparalleled views over London, however will most likely not include any iconic landmarks. Should you require any further assistance, I shall remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • Do u have access to the top floor as part of your stay?

    Shangri-La Hotel at The Shard is located from floors 34th until 52nd. Should you wish to visit the Viewing Gallery, we very much recommend you to make your booking with The View From The Shard, not affiliated to our property.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe King Room with City View
  • Is the bath in the window overlooking the city

    Good Afternoon, Greetings from the Shangri-La Hotel, At The Shard, London. Kindly be informed that all our rooms and standard suites have the option for a bathtub either with or without the view. We may certainly request this feature for you. Although we are unable to guarantee this in advance, please rest assured that our staff would do their utmost to accommodate this for you. Should you require any further assistance or have any further enquiries, I shall remain at your disposal. Warm Regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe King Room with City View
  • The premier shard suite says it can accommodate 4 adults but there is only one double bed. Please clarify

    All our Suites has a separate living and bedroom area, which makes possible to place 1 or 2 extra roll away beds in the living area. Therefore, it would be like to rooms with a door in between


    You found this answer helpful

    You found this answer not helpful

    Asked about: Premier Shard Suite
  • If we book a room does it include access to the swimming pool & bars for a evening cocktail?

    Please note that our Food & Beverage outlets are accessible for everyone, not only for guest. However, only our guests would have access to our facilities in the Level 52, such as: • INFINITE SKY POOL: Available from 06:00 to 20:00, the 11 x 4-meter heated pool features stunning views of St Paul’s Cathedral, the London Eye and Westminster, providing the perfect spot to enjoy the iconic vistas. Heated at 24 degrees is a wonderful oasis of calm for our guest that features a relaxing resting area equipped with Nespresso machine and a water serving station for guest convenience. Towels and bathrobes are provided in the pool area and in the changing area, please note that guest are allowed to use the swimming pool before and after check in and after checking out for the remainder of the day. Please note that the swimming pool is only available for guests in house due to limited space and in order to protect the guest tranquillity. Swimwear is available to be purchased through our concierge and is displayed on a glass cabinet in the pool area. Children (under the age of 16) are welcome to use the pool from 09:00 to 11:00 and from 15:00 to 17:00 • THE GYM: Located on level 52, and available 24 hours a day, is equipped with state-of-the-art cardiovascular and resistance training machines, and free weights offers floor-to-ceiling windows with panoramic views of London's south and southeast. Bottled water is provided as well as hand towels. • SPA SERVICES: Available upon request through the hotel Concierge Team, our Spa and beauty services are provided by an external company on the privacy of the guest bedroom or on our treatment room located in level 44. Please, find the Treatment Menu also attach


    You found this answer helpful

    You found this answer not helpful

  • Hi was thinking of booking a room for our wedding anniversary in July I am an ambulance driver and i have a blue light card I was at the shard yesterday and the chap outside said it was 10 pound if I had a blue light card for just the view so was enquiring how much it would be for a standard room thankyou Steve

    Please contact our In-House Reservations Team from 9am to 5.30pm for further information.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • Is there a balcony? Is there use of spa facilities?

    Given the structure and design of the building, our rooms and suites do not feature balconies. We include complimentary access to our infinity pool and 24h gym; should you wish to arrange any beauty treatments, our Concierge Team can certainly arrange that in our Treatment Room.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • Hello , I would like to know what rooms have the bath view the views ? Thank you

    Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic Shard Suite
  • Hello. I’m currently looking to book either a premier shard room via premier shard room with city view ? Can you explain the difference? Many thanks.

    Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and the river, or Tower of London, Tower Bridge and the River


    You found this answer helpful

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  • When is checkout

    Our check-out time is at noon, 12:00pm.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • Which room type would I need to book to have a bath with a view of the iconic buildings?

    Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe rooms. Rest assured we would place a request on your reservation for a bathroom with a view and our Front Desk Team will do their utmost to allocate you in a room that has it to see your wishes fulfilled, however, please note that this is subject to availability.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic Shard Suite
  • Which room should I book for a view of Big Ben and Houses of Parliament ? Do any rooms have a view of Tower Bridge .

    You will have more chances to face the Big Ben and the Houses of parliament if you choose one of our Superior or Premier Shard Rooms, to be facing Tower Bridge would be better a Deluxe or Premier City View Rooms (Subject to availability)


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • Dear Sir/Mdm, Is the swimming pool open in May/June 2021? Which rooms come with the bathtub with a view and how can we guarantee we book those rooms please? Thank you!

    Please note that all our room categories have some rooms that feature a bathtub by the window. This request can be noted, and our Front Desk team will do their utmost to allocate this feature (subject to availability).


    You found this answer helpful

    You found this answer not helpful

  • Do you do family rooms? Or adjoining rooms?

    Dear Guest, we do offer family as well as adjoining room ins our hotel.


    You found this answer helpful

    You found this answer not helpful

  • Would anyone know, which of the rooms has the bath with a view?

    All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • do these rooms have two baths as pictures ie one in bathroom and the one by the window

    All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King

Previous question and answers from this property

See what other travellers have asked before staying at Shangri-La at The Shard

Most recent questions
  • Can we use a swiming pool if we get a room for 1 night

    Good Afternoon, Thank you very much for your email. As an in house guest, you will be more than welcome to use all of the Hotel Facilities including the Infinity SkyPool on level 52. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Premier Twin Room with City View
  • what’s the best room to book overlooking the river Thames

    Good Afternoon, Thank you very much for your question. I would certainly suggest one of our most delightful City View rooms: either Deluxe City, Premier City or Iconic City. Warmest regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • Is the room service 24hr

    Certainly! We have a dedicated In-Room Dining Night Menu available.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • Is the bath large like a jacuzzi bath size or just regular bath size?

    Good Afternoon, Thank you for your query. Kindly be informed that the bathtub would be of regular size. For any further assistance, i will remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • When you say "room with a view" how is this different to city view?? And what floor level is this on please??

    Goo afternoon, Thank you very much fro your enquiry. Kindly be informed that the Superior Shard rooms are overlooking the Southern Part of London, so namely the historical counties of Surrey and Sussex. The category will always offer unparalleled views over London, however will most likely not include any iconic landmarks. Should you require any further assistance, I shall remain at your disposal. Warm regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • Do u have access to the top floor as part of your stay?

    Shangri-La Hotel at The Shard is located from floors 34th until 52nd. Should you wish to visit the Viewing Gallery, we very much recommend you to make your booking with The View From The Shard, not affiliated to our property.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe King Room with City View
  • Is the bath in the window overlooking the city

    Good Afternoon, Greetings from the Shangri-La Hotel, At The Shard, London. Kindly be informed that all our rooms and standard suites have the option for a bathtub either with or without the view. We may certainly request this feature for you. Although we are unable to guarantee this in advance, please rest assured that our staff would do their utmost to accommodate this for you. Should you require any further assistance or have any further enquiries, I shall remain at your disposal. Warm Regards, Rosalia Taormina Customer Sales Team Leader Shangri-La Hotel, At The Shard, London


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe King Room with City View
  • The premier shard suite says it can accommodate 4 adults but there is only one double bed. Please clarify

    All our Suites has a separate living and bedroom area, which makes possible to place 1 or 2 extra roll away beds in the living area. Therefore, it would be like to rooms with a door in between


    You found this answer helpful

    You found this answer not helpful

    Asked about: Premier Shard Suite
  • If we book a room does it include access to the swimming pool & bars for a evening cocktail?

    Please note that our Food & Beverage outlets are accessible for everyone, not only for guest. However, only our guests would have access to our facilities in the Level 52, such as: • INFINITE SKY POOL: Available from 06:00 to 20:00, the 11 x 4-meter heated pool features stunning views of St Paul’s Cathedral, the London Eye and Westminster, providing the perfect spot to enjoy the iconic vistas. Heated at 24 degrees is a wonderful oasis of calm for our guest that features a relaxing resting area equipped with Nespresso machine and a water serving station for guest convenience. Towels and bathrobes are provided in the pool area and in the changing area, please note that guest are allowed to use the swimming pool before and after check in and after checking out for the remainder of the day. Please note that the swimming pool is only available for guests in house due to limited space and in order to protect the guest tranquillity. Swimwear is available to be purchased through our concierge and is displayed on a glass cabinet in the pool area. Children (under the age of 16) are welcome to use the pool from 09:00 to 11:00 and from 15:00 to 17:00 • THE GYM: Located on level 52, and available 24 hours a day, is equipped with state-of-the-art cardiovascular and resistance training machines, and free weights offers floor-to-ceiling windows with panoramic views of London's south and southeast. Bottled water is provided as well as hand towels. • SPA SERVICES: Available upon request through the hotel Concierge Team, our Spa and beauty services are provided by an external company on the privacy of the guest bedroom or on our treatment room located in level 44. Please, find the Treatment Menu also attach


    You found this answer helpful

    You found this answer not helpful

  • Hi was thinking of booking a room for our wedding anniversary in July I am an ambulance driver and i have a blue light card I was at the shard yesterday and the chap outside said it was 10 pound if I had a blue light card for just the view so was enquiring how much it would be for a standard room thankyou Steve

    Please contact our In-House Reservations Team from 9am to 5.30pm for further information.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Shard King
  • Is there a balcony? Is there use of spa facilities?

    Given the structure and design of the building, our rooms and suites do not feature balconies. We include complimentary access to our infinity pool and 24h gym; should you wish to arrange any beauty treatments, our Concierge Team can certainly arrange that in our Treatment Room.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Iconic King Room With City View
  • Hello , I would like to know what rooms have the bath view the views ? Thank you

    Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms.


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    Asked about: Iconic Shard Suite
  • Hello. I’m currently looking to book either a premier shard room via premier shard room with city view ? Can you explain the difference? Many thanks.

    Our Premier Shard Room is facing the countries of Sussex, Kent and Surrey, and our Premier City View Room offers views over St Paul’s Cathedral and the river, or Tower of London, Tower Bridge and the River


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  • When is checkout

    Our check-out time is at noon, 12:00pm.


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    Asked about: Iconic King Room With City View
  • Which room type would I need to book to have a bath with a view of the iconic buildings?

    Please, note that all our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe rooms. Rest assured we would place a request on your reservation for a bathroom with a view and our Front Desk Team will do their utmost to allocate you in a room that has it to see your wishes fulfilled, however, please note that this is subject to availability.


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    Asked about: Iconic Shard Suite
  • Which room should I book for a view of Big Ben and Houses of Parliament ? Do any rooms have a view of Tower Bridge .

    You will have more chances to face the Big Ben and the Houses of parliament if you choose one of our Superior or Premier Shard Rooms, to be facing Tower Bridge would be better a Deluxe or Premier City View Rooms (Subject to availability)


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    Asked about: Iconic King Room With City View
  • Dear Sir/Mdm, Is the swimming pool open in May/June 2021? Which rooms come with the bathtub with a view and how can we guarantee we book those rooms please? Thank you!

    Please note that all our room categories have some rooms that feature a bathtub by the window. This request can be noted, and our Front Desk team will do their utmost to allocate this feature (subject to availability).


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  • Do you do family rooms? Or adjoining rooms?

    Dear Guest, we do offer family as well as adjoining room ins our hotel.


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  • Would anyone know, which of the rooms has the bath with a view?

    All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.


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    Asked about: Iconic King Room With City View
  • do these rooms have two baths as pictures ie one in bathroom and the one by the window

    All our room categories have some rooms that features a bathroom with a view. The category with highest ratio of rooms with bathtubs with a view are our Deluxe or Premier City rooms. However, please note that this is subject to availability.


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    Asked about: Superior Shard King

Thanks! You will receive an email as soon as the property has answered your question.

An inside look at Shangri-La Hotel at The Shard, London

Shangri-La Hotel, At The Shard, London is the first elevated luxury hotel in the city. It offers 202 guestrooms and suites – located on levels 34 and 52 of The Shard, Western Europe’s tallest building. With unparalleled views across London, the hotel features several signature dining venues and three river-facing event spaces. Level 52 of the hotel is home to Western Europe’s highest infinity pool and bar, as well as a 24-hour gym. The iconic building was designed by internationally acclaimed architect Renzo Piano and is located on the South Bank of the River Thames. The hotel is nearby the financial hubs of the City and Canary Wharf; and within walking distance to London’s surrounding landmarks including the Tate Modern, the Tower of London, St. Paul’s Cathedral, Shakespeare's Globe and Borough Market. The hotel’s 187 guest rooms and 17 suites inclusive of three signature suites are located on levels 36 to 50, and all offer unobstructed views across London. The design layout of each room is unique due to the Shard’s spire shape, yet each guest room features an exquisite, soothing colour scheme and mood lighting, enabling guests to escape the bustling city below and relax.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Guy's and St Thomas'
    0 miles
  • The Shard
    0.1 miles
  • Guy's Hospital
    0.1 miles
  • Tooley Street
    0.1 miles
  • London Bridge Experience
    0.2 miles
  • Southwark Cathedral
    0.2 miles
  • Borough Market
    0.2 miles
  • Winchester Palace
    0.3 miles
Top attractions
  • Tower Bridge
    0.5 miles
  • Tower of London
    0.5 miles
  • London Eye
    1.4 miles
  • Big Ben
    1.6 miles
  • Houses of Parliament
    1.7 miles
  • Trafalgar Square
    1.8 miles
  • Piccadilly Circus
    2.1 miles
  • Buckingham Palace
    2.4 miles
  • O2 Arena
    3.8 miles
  • Wembley Stadium
    9 miles
Public transport
  • Train London Bridge Train Station
    0.1 miles
  • Metro London Bridge Underground Station
    0.1 miles
Closest airports
  • London City Airport
    5.9 miles
  • London Heathrow Airport
    15.9 miles
  • London Gatwick Airport
    24.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 restaurant on site

    Ting Restaurant

    Cuisine: British, Asian, European

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

Facilities of Shangri-La Hotel at The Shard, London Great facilities! Review score, 9.4

Most popular facilities

1 swimming pool
Free WiFi
Parking
Family rooms
Airport shuttle
Non-smoking rooms
Bar
Services & Extras
  • Tickets to attractions or shows Additional charge
Pets
  • Pets are not allowed.

Food & Drink
  • Bottle of water
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not possible) and costs £55 per day.

  • Secured parking
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Concierge service
  • Luggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Shoeshine
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Lift
  • Bridal suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Newspapers
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Heated pool
  • Infinity pool
  • Pool with view
Wellness
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Massage Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Chinese

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Brilliant!

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Shangri-La Hotel at The Shard, London takes special requests - add in the next step!

Check-in

16:00 - 00:00

Check-out

08:30 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa American Express Shangri-La Hotel at The Shard, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Shangri-La Hotel at The Shard, London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Advanced bookings for the restaurant and bar are strongly recommended. Availability at TĪNG restaurant and lounge and GŎNG cannot be guaranteed without prior booking. Visits to Bar 31 do not require a prior reservation.

Please note that the 3-course lunch booked as a supplement in TĪNG restaurant also requires prior booking to make sure availability can be provided.

All breakfast-inclusive rates refer to Ting restaurant on level 35. In-room dining is available at a surcharge.

Please note that for the New Years Special, the property will send special terms and conditions after booking. This must be confirmed by the guest and send back to the hotel before check-in.

For non-refundable reservations the Hotel will send a secure online payment link via Booking.com, valid for 24 hrs to complete the payment. The reservation will automatically cancel if deposit is not received within 24 hrs.

The images displayed for the rooms are sample images only. Views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook London.

FAQs about Shangri-La Hotel at The Shard, London

  • Room options at Shangri-La Hotel at The Shard, London include:

    • Twin/Double
    • Double
    • Twin
    • Suite
    • Partner offer

  • The prices at Shangri-La Hotel at The Shard, London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The following parking options are available to guests staying at Shangri-La Hotel at The Shard, London (subject to availability):

    • Parking
    • On-site parking
    • Secured parking

  • Guests staying at Shangri-La Hotel at The Shard, London can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La Hotel at The Shard, London offers the following activities / services (charges may apply):

    • Indoor pool
    • Fitness centre
    • Sauna
    • Massage
    • Indoor pool (all year)

  • Shangri-La Hotel at The Shard, London has 1 restaurant:

    • Ting Restaurant

  • Check-in at Shangri-La Hotel at The Shard, London is from 16:00, and check-out is until 11:00.

  • Shangri-La Hotel at The Shard, London is 1.8 miles from the centre of London.

9.2 Superb 2,605 reviews 100% real guest experiences
  • Superb: 9+

    2066

  • Good: 7 – 9

    389

  • Okay: 5 – 7

    106

  • Poor: 3 – 5

    24

  • Very poor: 1 – 3

    20

Categories
  • Staff9.4
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.1
  • Location9.4
  • Free WiFi 9.2
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