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  • Info & prices
  • Facilities
  • House rules
  • The fine print
  • Guest reviews (450)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Read more

Hotel The Soho Hotel, Firmdale Hotels

The Soho Hotel, Firmdale Hotels

4 Richmond Mews, Westminster Borough, London, W1D 3DH, United Kingdom – Excellent location - show map – Metro access

Excellent location — rated 9.7/10! (score from 450 reviews)

Real guests • Real stays • Real opinions

9.5
Exceptional
450 reviews
  • Facilities

    9.6

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Value for money

    8.5

  • Location

    9.7

  • Total

    9.5

  • Free WiFi

    9.5

Due to the Covid situation we couldn't use the bar, however the honesty bar was available and the staff were brilliant. We couldn't fault anything, during a very difficult period the hotel was exceptional. Due to new Covid regulations being introduced whilst we were their, by the government, we had to leave London earlier than we planned. The staff were fantastic in ensuring that was managed efficiently. 10/10

Joe United Kingdom

Fabulous hotel, decor, service and food. Excellent location.

Steven United Kingdom

The service was absolutely superb. Having made an error with my booking (I booked it for the wrong day!!) the hotel still accommodated us. I was so very grateful to them as it was a surprise for my daughter's 18th birthday.

Clare United Kingdom

Location great. Breakfast ok. Water in Shower not hot enough room 410 there must be an issue.

Stephen United Kingdom

Excellent location! The staff was very helpful and very accommodating in these times of lockdown. Great breakfast. The décor of the social areas, restaurant, and room offered a welcome change from the impersonality of the standard interior design of chain hotels.

Duilio United Kingdom

Great to see this hotel working again even though London is deserted Service perfect as always

Barry United Kingdom

Delightful place, despite being in the very centre of London, we felt as if we we're miles away. So quiet and peaceful. Design was a wonderful experience.

Michael United Kingdom

Great service from staff, beautiful room. Amazing food. Have rebooked to come in November.

Sharon United Kingdom

Great hotel and staff. Stylish, tasteful, lovely room. The concierge is so helpful. Thoroughly enjoyed stay and highly recommend the hotel.

David United Kingdom

Stylish interiors Exceptionally clean Great bar, even during covid regulation Very attentive staff

Lisa United Kingdom

Staff

9.7
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Great neighbourhood
A seating area at The Soho Hotel, Firmdale Hotels
A seating area at The Soho Hotel, Firmdale Hotels
A bed or beds in a room at The Soho Hotel, Firmdale Hotels
A restaurant or other place to eat at The Soho Hotel, Firmdale Hotels
A restaurant or other place to eat at The Soho Hotel, Firmdale Hotels
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The Soho Hotel, Firmdale Hotels

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The Soho Hotel, Firmdale Hotels

9.5
Exceptional
450 reviews
  • 9.7

    Staff

  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great neighbourhood
  • What guests loved the most:
  • “Due to the Covid situation we couldn't use the bar, however the honesty bar was available and the staff were brilliant.”
    Joe Joe United Kingdom United Kingdom
  • “Fabulous hotel, decor, service and food. Excellent location.”
    Steven Steven United Kingdom United Kingdom
  • “The service was absolutely superb. Having made an error with my booking (I booked it for the wrong day!!) the hotel still accommodated us.”
    Clare Clare United Kingdom United Kingdom
  • “Location great. Breakfast ok. Water in Shower not hot enough room 410 there must be an issue.”
    Stephen Stephen United Kingdom United Kingdom
  • “Excellent location! The staff was very helpful and very accommodating in these times of lockdown. Great breakfast.”
    Duilio Duilio United Kingdom United Kingdom
  • “Great to see this hotel working again even though London is deserted Service perfect as always”
    Barry Barry United Kingdom United Kingdom
  • “Delightful place, despite being in the very centre of London, we felt as if we we're miles away. So quiet and peaceful. Design was a wonderful experience.”
    Michael Michael United Kingdom United Kingdom
  • “Great service from staff, beautiful room. Amazing food. Have rebooked to come in November.”
    Sharon Sharon United Kingdom United Kingdom
  • “Great hotel and staff. Stylish, tasteful, lovely room. The concierge is so helpful. Thoroughly enjoyed stay and highly recommend the hotel.”
    David David United Kingdom United Kingdom
  • “Stylish interiors Exceptionally clean Great bar, even during covid regulation Very attentive staff”
    Lisa Lisa United Kingdom United Kingdom

Stay in the heart of London – Excellent location - show map

Situated 5 minutes’ walk from Oxford Street, The Soho Hotel features a fully equipped gym with an on-site personal trainer. Piccadilly Circus and Leicester Square are within a 10-minute walk of the hotel, as well as many tube stations.

A selection of London's best restaurants and bars, cafés, theatres and nightlife are within walking distance of the hotel, as well as the historic area of Soho Square which features a park and garden.

Each air-conditioned room at The Soho includes a flat-screen TV, fully stocked minibar and an iPod docking station. An en suite bathroom is also provided. Guests can also make use of a beauty treatment room, which offers full body massage, facials and manicures.

Modern European cuisine is served in the on-site restaurant, which also offers a breakfast menu and afternoon tea. A relaxing drink can be enjoyed in the award-winning bar.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

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Brilliant!

Most popular facilities

Free WiFi
Parking
Family rooms
Non-smoking rooms
good fitness centre
Restaurant
Bar

Good for couples - they rate the facilities 9.6 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

뀐 Situated in the real heart of London, this hotel has an excellent location score of 9.7

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish, Buffet

끸 Private parking available

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 3311 lists

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation at most properties on our site!

From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more

Availability

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When would you like to stay at The Soho Hotel, Firmdale Hotels?

Sorry, reservations for more than 30 nights are not possible.

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Max adults: 2
Superior Room
  • 1 large double bed
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Deluxe Room
  • 1 extra-large double bed
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Max adults: 2
Luxury Room
  • 1 extra-large double bed
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Max adults: 4
Luxury Junior Suite
  • 1 extra-large double bed
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Max adults: 3
One Bedroom Soho Suite
  • 1 extra-large double bed
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Max adults: 3
Penthouse Suite
  • 1 extra-large double bed
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Two Bedroom Terrace Suite
  • Bedroom 1: 1 extra-large double bed
  • Bedroom 2: 1 extra-large double bed
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Max adults: 4
Deluxe Junior Suite
  • 1 extra-large double bed
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Max adults: 3
One Bedroom Penthouse Suite
  • 1 extra-large double bed
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One Bedroom Richmond Suite
  • 1 extra-large double bed
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Double Room
  • 1 extra-large double bed
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Just booked in London 2 properties like The Soho Hotel, Firmdale Hotels were just booked in the last 15 minutes on our site

Guest reviews

9.5
Exceptional
450 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Joe United Kingdom

    “Due to the Covid situation we couldn't use the bar, however the honesty bar was available and the staff were brilliant. We couldn't fault anything, during a very difficult period the hotel was exceptional. Due to new Covid regulations being introduced whilst we were their, by the government, we had to leave London earlier than we planned. The staff were fantastic in ensuring that was managed efficiently. 10/10” Read more

  • Steven United Kingdom

    “Fabulous hotel, decor, service and food. Excellent location. ”

  • Clare United Kingdom

    “The service was absolutely superb. Having made an error with my booking (I booked it for the wrong day!!) the hotel still accommodated us. I was so very grateful to them as it was a surprise for my daughter's 18th birthday.”

  • Stephen United Kingdom

    “Location great. Breakfast ok. Water in Shower not hot enough room 410 there must be an issue.”

  • Duilio United Kingdom

    “Excellent location! The staff was very helpful and very accommodating in these times of lockdown. Great breakfast. The décor of the social areas, restaurant, and room offered a welcome change from the impersonality of the standard interior design of chain hotels.” Read more

  • Barry United Kingdom

    “Great to see this hotel working again even though London is deserted Service perfect as always ”

  • Michael United Kingdom

    “Delightful place, despite being in the very centre of London, we felt as if we we're miles away. So quiet and peaceful. Design was a wonderful experience.”

  • Sharon United Kingdom

    “Great service from staff, beautiful room. Amazing food. Have rebooked to come in November.”

  • David United Kingdom

    “Great hotel and staff. Stylish, tasteful, lovely room. The concierge is so helpful. Thoroughly enjoyed stay and highly recommend the hotel.”

  • Lisa United Kingdom

    “Stylish interiors Exceptionally clean Great bar, even during covid regulation Very attentive staff”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About The Soho Hotel, Firmdale Hotels

Welcoming Booking.com guests since 1 Jun 2012

We speak your language

The property usually replies within a few hours

Thanks! You will receive an email as soon as the property has answered your question.

  • we are staying on Saturday night and would like to book parking please can you let me know the nearest safe parking and if I can pre book thanks DR

    Good Morning, I hope this email finds you well. We do offer parking assistant at £45.00 for 24 hours. There is no need to pre-book this, just advise our door man or concierge when you arrive at the hotel and they will assist you. Thanks, Laura


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An inside look at The Soho Hotel, Firmdale Hotels

Situated in the heart of the entertainment neighbourhood and surrounded by some of London's best restaurants, bars, theater and nightlife. All of the bedrooms have large warehouse style windows and have been individually designed by owner, Kit Kemp.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Wardour Street
    0 miles
  • Berwick Street Market
    0.1 miles
  • Ronnie Scott's Jazz Club
    0.1 miles
  • Prince Edward Theatre
    0.1 miles
  • Brewer Street Car Park
    0.1 miles
  • Queen's Theatre
    0.2 miles
  • Shaftesbury Avenue
    0.2 miles
  • Gielgud Theater
    0.2 miles
  • Palace Theatre
    0.2 miles
  • Phoenix Theatre London
    0.2 miles
Top attractions
  • Tottenham Court Road
    0.2 miles
  • Piccadilly Circus
    0.3 miles
  • Trafalgar Square
    0.5 miles
  • Buckingham Palace
    0.9 miles
  • London Eye
    1 miles
  • Big Ben
    1 miles
  • Houses of Parliament
    1.1 miles
  • Tower of London
    2.5 miles
  • O2 Arena
    5.9 miles
  • Wembley Stadium
    6.9 miles
Natural beauty
  • River Thames River
    1.2 miles
Closest airports
  • London City Airport
    7.9 miles
  • London Heathrow Airport
    14 miles
  • London Gatwick Airport
    24.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 restaurant on site

    Refuel

    Cuisine: International

    Menu: À la carte

Facilities of The Soho Hotel, Firmdale Hotels Great facilities! Review score, 9.6

Most popular facilities

Free WiFi
Parking
Family rooms
Non-smoking rooms
good fitness centre
Restaurant
Bar
Services & Extras
  • Tickets to attractions or shows Additional charge
Pets
  • Pets are not allowed.

Activities
  • Library
Food & Drink
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs £55 per day.

  • Secured parking
Reception services
  • Concierge service
  • Luggage storage
  • Ticket service
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Children television networks
  • Books, DVDs, music for children
  • Board games/puzzles
  • Babysitting/child services Additional charge
Cleaning services
  • Trouser press Additional charge
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Accessibility
  • Wheelchair accessible
Wellness facilities
  • Massage Additional charge
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Hungarian
  • Italian
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Swedish

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Brilliant!

House rules The Soho Hotel, Firmdale Hotels takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Extra bed upon request
£78 per child, per night
3+ years
Extra bed upon request
£78 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa American Express The Soho Hotel, Firmdale Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Soho Hotel, Firmdale Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, extra beds and cots can only be accommodated in the following room types: Deluxe Double Room, Luxury Junior Suite and Deluxe Junior Suite.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Please inform The Soho Hotel, Firmdale Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Soho Hotel, Firmdale Hotels

  • Check-in at The Soho Hotel, Firmdale Hotels is from 15:00, and check-out is until 12:00.

  • The Soho Hotel, Firmdale Hotels has 1 restaurant:

    • Refuel

  • The Soho Hotel, Firmdale Hotels is 950 yards from the centre of London.

  • Guests staying at The Soho Hotel, Firmdale Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Full English/Irish
    • Buffet
    • À la carte

  • The Soho Hotel, Firmdale Hotels offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Library

  • The following parking options are available to guests staying at The Soho Hotel, Firmdale Hotels (subject to availability):

    • Parking
    • Private parking
    • Secured parking

  • The prices at The Soho Hotel, Firmdale Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Soho Hotel, Firmdale Hotels include:

    • Double
    • Quadruple
    • Suite
    • Triple

9.5 Exceptional 450 reviews 100% real guest experiences
  • Superb: 9+

    385

  • Good: 7 – 9

    59

  • Okay: 5 – 7

    5

  • Poor: 3 – 5

    0

  • Very poor: 1 – 3

    1

Categories
  • Staff 9.7
  • Facilities 9.6
  • Cleanliness 9.8
  • Comfort 9.8
  • Value for money8.5
  • Location 9.7
  • Free WiFi 9.5
High score for London

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    Popular areas

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    Airports

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    Verified reviews from real guests.

    We have more than 70 million property reviews, and they're all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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