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Coronavirus (COVID-19) Support

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  6. Shangri-La Hotel Jakarta (Hotel) (Indonesia) deals

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  • Guest reviews (687)

Hotel Shangri-La Hotel Jakarta

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step. Airport shuttle
Shangri-La Hotel Jakarta

Kota BNI, Jalan Jendral Sudirman Kav.1, 10220 Jakarta, Indonesia – Great location - show map – Metro access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.9
Fabulous
687 reviews
  • Facilities

    9.2

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Value for money

    8.3

  • Location

    8.6

  • Total

    8.9

  • Free WiFi

    8.9

I was booking for 2 rooms and both of them were upgraded to horizon club. The check in and check out process were fast. The staff and receptionist were friendly and fully aware for health protocol in hotel area and dining room. We enjoyed our stay.

Ayu Indonesia

I love everything about Shangri-La. The spotless, spacious, clean room plus the friendly and helpful staff as well the delicious and tasty food, not to mention the strategic location as it's close to prime business places to go. It's always be our favorite hotel to stay in Jakarta.

Herdiana Indonesia

Room was very comforting. Room service was excellent.

Jill Indonesia

the rooms were excellent. great staff, very friendly and helpful. also appreciated the check in system that was following the protocol and contactless.

Saskya Indonesia

This is one of the great hotels in Indonesia. Very comfortable,clean, great staff, and lovely fresh food. Great gym and all operating under the COVIDSafe environment well done to the team

Graeme Australia

Room was spacious. big window. comfy beds. bathtub. online menu (no germs) and covid starter pack (alcohol wipes, sanitizer, mask) to wipe every surface (telephone, desk, door handle, etc). comfy working space (large desk and comfy chair) and good internet speed for conference call. superb!

Rahayu Indonesia

The breakfast buffet was really good. The hotel design and architecture was mesmerizing

Jonas Indonesia

Clean great service, staff are very friendly and helpful. Felt very safe in this Covid 19 times as there detail to hygiene was first class. Pool area is open and spacious with good access to food. Business center is really handy, and the Horizon club is a must have.

Shannon Thailand

great outdoor activties - although not all area is open due to COVID 19 but the gardens, pool, and lawn are super nice.

Nayana Indonesia

room clean, there is welcome drink and snack, also in room they already prepare 1 set hygiene bag with hand sanitizer+ masker+ gloves + antibacterial.. so this hotel ready receive all guest for new normal of this pandemic. So guests will fill safe stay in this hotel.

Lily Indonesia

Staff

9.2
Highly rated for:
Great neighbourhood
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Highly rated for:
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Highly rated for:
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Highly rated for:
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Highly rated for:
Family-friendly atmosphere
Highly rated for:
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Highly rated for:
Views from the property
Highly rated for:
Great neighbourhood
Highly rated for:
Great check-in experience
Highly rated for:
Views from the property
Highly rated for:
Great neighbourhood
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Family-friendly atmosphere
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
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Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
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Highly rated for:
Very clean bathrooms
The building in which the hotel is located
A view of the pool at Shangri-La Hotel Jakarta or nearby
The swimming pool at or close to Shangri-La Hotel Jakarta
A bed or beds in a room at Shangri-La Hotel Jakarta
A bed or beds in a room at Shangri-La Hotel Jakarta
A bed or beds in a room at Shangri-La Hotel Jakarta
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Shangri-La Hotel Jakarta

Lock in a great price for Shangri-La Hotel Jakarta - rated 8.9 by recent guests.

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Shangri-La Hotel Jakarta

8.9
Fabulous
687 reviews
  • 9.2

    Staff

  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Family-friendly atmosphere
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “I was booking for 2 rooms and both of them were upgraded to horizon club. The check in and check out process were fast.”
    Ayu Ayu Indonesia Indonesia
  • “I love everything about Shangri-La. The spotless, spacious, clean room plus the friendly and helpful staff as well the delicious and tasty food, not to mention the strategic location as it's close...”
    Herdiana Herdiana Indonesia Indonesia
  • “Room was very comforting. Room service was excellent.”
    Jill Jill Indonesia Indonesia
  • “the rooms were excellent. great staff, very friendly and helpful. also appreciated the check in system that was following the protocol and contactless.”
    Saskya Saskya Indonesia Indonesia
  • “This is one of the great hotels in Indonesia. Very comfortable,clean, great staff, and lovely fresh food. Great gym and all operating under the COVIDSafe environment well done to the team”
    Graeme Graeme Australia Australia
  • “Room was spacious. big window. comfy beds. bathtub. online menu (no germs) and covid starter pack (alcohol wipes, sanitizer, mask) to wipe every surface (telephone, desk, door handle, etc).”
    Rahayu Rahayu Indonesia Indonesia
  • “The breakfast buffet was really good. The hotel design and architecture was mesmerizing”
    Jonas Jonas Indonesia Indonesia
  • “Clean great service, staff are very friendly and helpful. Felt very safe in this Covid 19 times as there detail to hygiene was first class. Pool area is open and spacious with good access to food.”
    Shannon Shannon Thailand Thailand
  • “great outdoor activties - although not all area is open due to COVID 19 but the gardens, pool, and lawn are super nice.”
    Nayana Nayana Indonesia Indonesia
  • “room clean, there is welcome drink and snack, also in room they already prepare 1 set hygiene bag with hand sanitizer+ masker+ gloves + antibacterial..”
    Lily Lily Indonesia Indonesia

Stay in the heart of Jakarta – Great location - show map

Surrounded by landscaped gardens, the luxurious Shangri-La Hotel, Jakarta offers an outdoor pool, a pampering spa and award-winning restaurants. Free WiFi can be accessed throughout the property. Guests who drive can enjoy free parking.

The elegant and stylish rooms come with air conditioning as well as windows overlooking the city. Fitted with carpeted flooring, each is equipped with a cable/satellite TV and minibar. The marble bathroom provides a bathub/shower and free toiletries.

Western and Asian cuisines are served at the various restaurants. Nishimura features Japanese dishes and Chinese food is available at Jia. Drinks can be enjoyed at the hotel's 3 lounges and bars.

The hotel's spa features a selection of relaxing treatments, as well as a sauna and a hot tub. Guests can exercise at the fitness centre or play a game of tennis. Shangri-La also provides 24-hour room service and reception.

Shangri-La Hotel, Jakarta is 1.2 miles from Jakarta's National Monument. It is 13.7 miles from the Soekarno Hatta Airport.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

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Brilliant!

Most popular facilities

2 swimming pools
Free WiFi
Airport shuttle
good fitness centre
Spa and wellness centre
Tea/coffee maker in all rooms
Bar

Good for couples - they rate the facilities 9.4 for two-person stays.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

Shangri-La Group

낍 Top location: Highly rated by recent guests (8.6)

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, American, Buffet

끸 Free private parking available at the hotel

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 2514 lists

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From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more

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Sleeps Room type
+ Max adults: 2. Max children: 2
Deluxe King Room
High floor
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 2
One-Bedroom Suite
High floor
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 2
Horizon Club King Room
High floor
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 2
Deluxe Twin Room
High floor
  • 2 single beds
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+ Max adults: 2. Max children: 2
Horizon Club Twin Room
  • 2 single beds
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+ Max adults: 2. Max children: 2
Executive Suite
High floor
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 2
Staycation Offer at Deluxe Room
  • 1 large double bed
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Just booked in Jakarta 1 property like Shangri-La Hotel Jakarta was just booked in the last 15 minutes on our site

Guest reviews

8.9
Fabulous
687 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Ayu Indonesia

    “I was booking for 2 rooms and both of them were upgraded to horizon club. The check in and check out process were fast. The staff and receptionist were friendly and fully aware for health protocol in hotel area and dining room. We enjoyed our stay.”

  • Herdiana Indonesia

    “I love everything about Shangri-La. The spotless, spacious, clean room plus the friendly and helpful staff as well the delicious and tasty food, not to mention the strategic location as it's close to prime business places to go. It's always be our favorite hotel to stay in Jakarta. ” Read more

  • Jill Indonesia

    “Room was very comforting. Room service was excellent.”

  • Saskya Indonesia

    “the rooms were excellent. great staff, very friendly and helpful. also appreciated the check in system that was following the protocol and contactless.”

  • Graeme Australia

    “This is one of the great hotels in Indonesia. Very comfortable,clean, great staff, and lovely fresh food. Great gym and all operating under the COVIDSafe environment well done to the team”

  • Rahayu Indonesia

    “Room was spacious. big window. comfy beds. bathtub. online menu (no germs) and covid starter pack (alcohol wipes, sanitizer, mask) to wipe every surface (telephone, desk, door handle, etc). comfy working space (large desk and comfy chair) and good internet speed for conference call. superb!” Read more

  • Jonas Indonesia

    “The breakfast buffet was really good. The hotel design and architecture was mesmerizing”

  • Shannon Thailand

    “Clean great service, staff are very friendly and helpful. Felt very safe in this Covid 19 times as there detail to hygiene was first class. Pool area is open and spacious with good access to food. Business center is really handy, and the Horizon club is a must have.” Read more

  • Nayana Indonesia

    “great outdoor activties - although not all area is open due to COVID 19 but the gardens, pool, and lawn are super nice.”

  • Lily Indonesia

    “room clean, there is welcome drink and snack, also in room they already prepare 1 set hygiene bag with hand sanitizer+ masker+ gloves + antibacterial.. so this hotel ready receive all guest for new normal of this pandemic. So guests will fill safe stay in this hotel.” Read more

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Shangri-La Hotel Jakarta

Welcoming Booking.com guests since 15 Jul 2009

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • how much cost for stay for extra 2 children aged 9 and 10? for breakfast also for each child?

    Dear Valued Guest, Following to your questions earlier, please find below the detail information as requested. Children below 12 yoa is free accommodations when staying in the same room with their parents, up to a maximum of 2 children per room. For registered guests, complimentary buffet meals in the All Day Dining outlet is valid for children under 6 yoa ( maximum 2 children per room). For children above 6 yoa and below 12 yoa will be entitled to get a 50% discount on breakfast buffet. Thank you Regards, Debby Setiawaty Director of Communications


    You found this answer helpful

    You found this answer not helpful

  • Is a quiet non-smoking room with a pool view on a high floor with 2 beds available? How far is the Shangrila Hotel from the Grand Indonesia Mall and the Tamarind Plaza? Is shutter service to the town center available?

    Dear Valued Guest, Please be informed that we have a quite non-smoking room with a pool view, high floor and twin-bed. However it is subject to availability upon arrival. Therefore, kindly provide us your stay period and we will mark your request. Shangri-La Hotel, Jakarta is about 2 KM to Grand Indonesia Mall or Thamrin City, or around 10 to 15 minutes by Taxi. However, we regret to inform you that we are not providing a shuttle service to the town center. Thank you Regards, Debby Setiawaty Director of Communications


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Twin Room
  • Is the Water Playground and Pool open now? Are there any rules from the hotel management for it during the pandemic?

    Dear Valued Guest, The swimming pool is open daily for in-house guests only. The Aqua Playground is open on Friday to Sunday, at 8am-11am and 2pm-5pm. Guest under 9 yoa and above 60 yoa are not allowed to enter the swimming pool area. Thank you


    You found this answer helpful

    You found this answer not helpful

  • I Would like to know if I could rent a large room for my wife and small dog for one year? I will be doing some independent study in Jakarta.

    Dear Valued Guest, Thank you for your interest to stay at Shangri-La Hotel, Jakarta. For a long term stay, we would like to advise you to stay at the Shangri-la Residences, Jakarta since they provide several studio room type that might suits your needs. For our guest's comfort, Shangri-La Hotel, Jakarta is not allowing pets in the hotel premises. However, Shangri-La Residences, Jakarta is still accepting cats (not dogs) to stay in the Residences area with terms and conditions apply. Thank you for your kind attention and we are looking forward to welcoming you soon. With Best Regards, Hans Martin Gfrei Resident Manager


    You found this answer helpful

    You found this answer not helpful

  • is the swimming pool open during pandemic? if is open is it safe?

    Dear Valued Guest, Our swimming pool is remaining open with limited capacity. We are doing a daily maintenance to keep the chlorine level up to 3 ppm to ensure that there is no growth of any water born bacteria and safe for our guest. Thank you


    You found this answer helpful

    You found this answer not helpful

  • Saya rencana menginap dengan 3 anak usia 8,7 dan 3 tahun. Apakah fasilitas kolam renang dan aqua playground diperbolehkan untuk anak dibawah 9 tahun?

    Seluruh fasilitas hotel dapat digunakan untuk tamu yang menginap. Untuk informasi lebih lanjut, silakan menghubungi Departemen Komunikasi kami.


    You found this answer helpful

    You found this answer not helpful

  • How to reach to the hotel from the airport?

    Dear Guest, Transportation from Soekarno-Hatta Airport to Hotel: - Taxi: Silver/ Bluebird (IDR 150,000 - 320,000 not including toll fee) - Airport Train: Drop off at BNI Sudirman Station at IDR 60,000 and continue with Taxi at IDR 30,000. Thank you


    You found this answer helpful

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  • untuk kamar atau package ini apakah dapat menambah extra bed?

    Dear Bapak/Ibu, Ya untuk tambahan extra bed bisa dipesan sebelum kedatangan namun ketersediannya tergantung pada saat kedatangan. Mohon informasi nomor reservasinya apabila anda ingin menambahkan extra bed selama menginap. Salam hormat, Jovan - CSE


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    Asked about: Staycation Offer at Deluxe Room
  • Is your property part of the Quartinne programme & if so are guests allowed to walk around the property or do you need to stay in the room only?

    Yes, we are one of several hotels in Jakarta which has received approval from the BNPB & PHRI to offer self-quarantine venues for International guest arrivals. The guests will remain in their assigned rooms at all times during their stay with us.


    You found this answer helpful

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  • What if I stay with my husband and three sons (aged 6 years, 3 years and 9 months)? do we need to order an extra bed?

    Dear Valued Guest, Please be informed that you can stay in the room with additional extra bed/baby cot for your children, Please advise us your reservation number if you need us to provide the extra bed/baby cot in advance. Best regards, Jovan - CSE


    You found this answer helpful

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  • Hello how far from the airport and how long does it take it take to drive from airport to hotel

    The hotel is located around 65 km from the Soekarno-Hatta International Airport and about 40 minutes drive without traffic.


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  • Do you use any filter (sush as HEPA filter) for your Air Conditioner each room? Since this virus can remain airborne especially if you use central AC

    Dear Valued Guest, At Shangri-La Hotel, Jakarta, we are not using HEPA filters for our air conditioning systems. However, we are using Synthetic AAF R50 for the air treatment and our filters are sanitised on a monthly basis.


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  • Is the children pool still open

    Yes, our swimming pool and Aqua Playground are still open with limited capacity.


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    Asked about: Deluxe King Room
  • Which room category has a balcony or terrace?

    Dear Valued Guest, Please find below the list of room types with a balcony: - Executive Suite - Two Bay Suite - Three Bay Suite - Presidential Suite Thank you


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  • Do you have LAN cable in the room? Or paid-WiFi for faster speed?

    Dear Valued Guest, We can provide a wired LAN connection inside the room without additional charge. Please inform our reservation upon booking. Thank you


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  • Is it possible for late check out untill 4PM if we stay at executive suite from 30 Dec 2020 to 1 Jan 2021.?. Thx

    Dear Valued Guest, Due to the high occupancy, unfortunately, we will not be able to provide late check-out on 30 December 2020 to 1 January 2021. The check-out time is 12:00 noon. Thank you


    You found this answer helpful

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    Asked about: Executive Suite
  • The kids with age 8 yo up can be free just joining us in our room or any other policies regarding to this condition. For the kids swimming pool, in this pandemic is it open for us if we stay there? Thank you. Warm regards.

    Dear Valued Guest, Children below 12 y/o is free when staying in the same room with their parents up to a maximum of 2 children per room and entitle to get a 50% discount on breakfast buffet. For kids aqua playground is open only on Friday - Sunday


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    Asked about: Horizon Club King Room

Previous question and answers from this property

See what other travellers have asked before staying at Shangri-La Hotel Jakarta

Most recent questions
  • how much cost for stay for extra 2 children aged 9 and 10? for breakfast also for each child?

    Dear Valued Guest, Following to your questions earlier, please find below the detail information as requested. Children below 12 yoa is free accommodations when staying in the same room with their parents, up to a maximum of 2 children per room. For registered guests, complimentary buffet meals in the All Day Dining outlet is valid for children under 6 yoa ( maximum 2 children per room). For children above 6 yoa and below 12 yoa will be entitled to get a 50% discount on breakfast buffet. Thank you Regards, Debby Setiawaty Director of Communications


    You found this answer helpful

    You found this answer not helpful

  • Is a quiet non-smoking room with a pool view on a high floor with 2 beds available? How far is the Shangrila Hotel from the Grand Indonesia Mall and the Tamarind Plaza? Is shutter service to the town center available?

    Dear Valued Guest, Please be informed that we have a quite non-smoking room with a pool view, high floor and twin-bed. However it is subject to availability upon arrival. Therefore, kindly provide us your stay period and we will mark your request. Shangri-La Hotel, Jakarta is about 2 KM to Grand Indonesia Mall or Thamrin City, or around 10 to 15 minutes by Taxi. However, we regret to inform you that we are not providing a shuttle service to the town center. Thank you Regards, Debby Setiawaty Director of Communications


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Twin Room
  • Is the Water Playground and Pool open now? Are there any rules from the hotel management for it during the pandemic?

    Dear Valued Guest, The swimming pool is open daily for in-house guests only. The Aqua Playground is open on Friday to Sunday, at 8am-11am and 2pm-5pm. Guest under 9 yoa and above 60 yoa are not allowed to enter the swimming pool area. Thank you


    You found this answer helpful

    You found this answer not helpful

  • I Would like to know if I could rent a large room for my wife and small dog for one year? I will be doing some independent study in Jakarta.

    Dear Valued Guest, Thank you for your interest to stay at Shangri-La Hotel, Jakarta. For a long term stay, we would like to advise you to stay at the Shangri-la Residences, Jakarta since they provide several studio room type that might suits your needs. For our guest's comfort, Shangri-La Hotel, Jakarta is not allowing pets in the hotel premises. However, Shangri-La Residences, Jakarta is still accepting cats (not dogs) to stay in the Residences area with terms and conditions apply. Thank you for your kind attention and we are looking forward to welcoming you soon. With Best Regards, Hans Martin Gfrei Resident Manager


    You found this answer helpful

    You found this answer not helpful

  • is the swimming pool open during pandemic? if is open is it safe?

    Dear Valued Guest, Our swimming pool is remaining open with limited capacity. We are doing a daily maintenance to keep the chlorine level up to 3 ppm to ensure that there is no growth of any water born bacteria and safe for our guest. Thank you


    You found this answer helpful

    You found this answer not helpful

  • Saya rencana menginap dengan 3 anak usia 8,7 dan 3 tahun. Apakah fasilitas kolam renang dan aqua playground diperbolehkan untuk anak dibawah 9 tahun?

    Seluruh fasilitas hotel dapat digunakan untuk tamu yang menginap. Untuk informasi lebih lanjut, silakan menghubungi Departemen Komunikasi kami.


    You found this answer helpful

    You found this answer not helpful

  • How to reach to the hotel from the airport?

    Dear Guest, Transportation from Soekarno-Hatta Airport to Hotel: - Taxi: Silver/ Bluebird (IDR 150,000 - 320,000 not including toll fee) - Airport Train: Drop off at BNI Sudirman Station at IDR 60,000 and continue with Taxi at IDR 30,000. Thank you


    You found this answer helpful

    You found this answer not helpful

  • untuk kamar atau package ini apakah dapat menambah extra bed?

    Dear Bapak/Ibu, Ya untuk tambahan extra bed bisa dipesan sebelum kedatangan namun ketersediannya tergantung pada saat kedatangan. Mohon informasi nomor reservasinya apabila anda ingin menambahkan extra bed selama menginap. Salam hormat, Jovan - CSE


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    Asked about: Staycation Offer at Deluxe Room
  • Is your property part of the Quartinne programme & if so are guests allowed to walk around the property or do you need to stay in the room only?

    Yes, we are one of several hotels in Jakarta which has received approval from the BNPB & PHRI to offer self-quarantine venues for International guest arrivals. The guests will remain in their assigned rooms at all times during their stay with us.


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  • What if I stay with my husband and three sons (aged 6 years, 3 years and 9 months)? do we need to order an extra bed?

    Dear Valued Guest, Please be informed that you can stay in the room with additional extra bed/baby cot for your children, Please advise us your reservation number if you need us to provide the extra bed/baby cot in advance. Best regards, Jovan - CSE


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  • Hello how far from the airport and how long does it take it take to drive from airport to hotel

    The hotel is located around 65 km from the Soekarno-Hatta International Airport and about 40 minutes drive without traffic.


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  • Do you use any filter (sush as HEPA filter) for your Air Conditioner each room? Since this virus can remain airborne especially if you use central AC

    Dear Valued Guest, At Shangri-La Hotel, Jakarta, we are not using HEPA filters for our air conditioning systems. However, we are using Synthetic AAF R50 for the air treatment and our filters are sanitised on a monthly basis.


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  • Is the children pool still open

    Yes, our swimming pool and Aqua Playground are still open with limited capacity.


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    Asked about: Deluxe King Room
  • Which room category has a balcony or terrace?

    Dear Valued Guest, Please find below the list of room types with a balcony: - Executive Suite - Two Bay Suite - Three Bay Suite - Presidential Suite Thank you


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  • Do you have LAN cable in the room? Or paid-WiFi for faster speed?

    Dear Valued Guest, We can provide a wired LAN connection inside the room without additional charge. Please inform our reservation upon booking. Thank you


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  • Is it possible for late check out untill 4PM if we stay at executive suite from 30 Dec 2020 to 1 Jan 2021.?. Thx

    Dear Valued Guest, Due to the high occupancy, unfortunately, we will not be able to provide late check-out on 30 December 2020 to 1 January 2021. The check-out time is 12:00 noon. Thank you


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    Asked about: Executive Suite
  • The kids with age 8 yo up can be free just joining us in our room or any other policies regarding to this condition. For the kids swimming pool, in this pandemic is it open for us if we stay there? Thank you. Warm regards.

    Dear Valued Guest, Children below 12 y/o is free when staying in the same room with their parents up to a maximum of 2 children per room and entitle to get a 50% discount on breakfast buffet. For kids aqua playground is open only on Friday - Sunday


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    Asked about: Horizon Club King Room

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An inside look at Shangri-La Hotel Jakarta

Shangri-La Hotel, Jakarta has been one of the leading five-star hotels in the bustling city of Indonesian capital. With its easy elegance, superb facilities, convenient location and featuring their newly renovated rooms, the multi-award winning Shangri-La is the home away from home for discerning travelers, and a favorite dining and socializing venue for the Jakarta residents.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Wisma 46 Kota BNI
    0.2 miles
  • LSPR Jakarta
    0.2 miles
  • UOB Plaza
    0.3 miles
  • BCA Tower
    0.5 miles
  • Grand Indonesia
    0.5 miles
  • Thamrin City
    0.5 miles
  • Selamat Datang Monument
    0.6 miles
  • Plaza Indonesia
    0.6 miles
  • World Trade Centre Sudirman
    0.9 miles
  • Sunda Kelapa Grand Mosque
    0.9 miles
Restaurants & cafes
  • Cafe/bar Starbucks
    0 miles
  • Restaurant Kentucky Fried Chicken
    0 miles
  • Restaurant Bakmi Permata
    0 miles
  • Restaurant Tokyo Shokudo
    0 miles
Top attractions
  • Sarinah
    1.1 miles
  • National Museum of Indonesia
    1.8 miles
  • National Monument
    1.9 miles
  • Plaza Senayan
    2.1 miles
  • Istiqlal Mosque
    2.4 miles
  • Central Park Mall
    2.5 miles
  • Museum Bank Indonesia
    4.5 miles
  • Mangga Dua Square
    4.5 miles
  • Pondok Indah Mall
    5 miles
  • Dunia Fantasi
    5.5 miles
Closest airports
  • Halim Perdanakusuma Airport
    6.4 miles
  • Jakarta Soekarno Hatta Airport
    12.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
5 restaurants on site

    Jia

    Cuisine: Chinese

    Open for: Lunch, Dinner

    Menu: À la carte

    SATOO

    Cuisine: Chinese, Indian, Indonesian, Italian, Japanese, Seafood, Turkish, Asian, International

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & à la carte

    Nishimura

    Cuisine: Japanese

    Open for: Lunch, Dinner

    Menu: À la carte

    Rosso

    Cuisine: Italian

    Open for: Lunch, Dinner

    Menu: Buffet & à la carte

    B.A.T.S.

    Cuisine: American, International

    Menu: À la carte

Facilities of Shangri-La Hotel Jakarta Great facilities! Review score, 9.2

Most popular facilities

2 swimming pools
Free WiFi
Airport shuttle
good fitness centre
Spa and wellness centre
Tea/coffee maker in all rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Garden
Services & Extras
  • Tickets to attractions or shows Additional charge
Pets
  • Pets are not allowed.

Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour Additional charge
  • Tennis equipment Additional charge
  • Water park
  • Evening entertainment Additional charge
  • Water sport facilities (on site)
  • Nightclub/DJ Additional charge
  • Billiards
  • Golf course (within 3 km) Additional charge
  • Tennis court
Food & Drink
  • On-site coffee house
  • Chocolate or cookies Additional charge
  • Bottle of water
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Parking garage
  • Secured parking
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Ticket service
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Children television networks
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Newspapers
  • Room service
2 swimming pools
Pool 1 - outdoor
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoor
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Pool bar
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa Facilities
  • Body wrap
  • Body scrub
  • Body Treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hot tub/jacuzzi
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Indonesian
  • Japanese
  • Chinese

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Brilliant!

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Shangri-La Hotel Jakarta takes special requests - add in the next step!

Check-in

14:00 - 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

09:00 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
Rp 363,000 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card JCB Diners Club American Express Shangri-La Hotel Jakarta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Shangri-La Hotel Jakarta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Hotel Jakarta

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Hotel Jakarta on this page.

  • Room options at Shangri-La Hotel Jakarta include:

    • Double
    • Suite
    • Twin

  • Shangri-La Hotel Jakarta is 1,050 yards from the centre of Jakarta.

  • Check-in at Shangri-La Hotel Jakarta is from 14:00, and check-out is until 12:00.

  • The prices at Shangri-La Hotel Jakarta may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La Hotel Jakarta offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Billiards
    • Tennis court
    • Golf course (within 3 km)
    • Evening entertainment
    • Water park
    • Nightclub/DJ
    • Water sport facilities (on site)
    • Tennis equipment
    • Beauty Services
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair styling
    • Body Treatments
    • Body scrub
    • Body wrap
    • Spa Facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes
    • Personal trainer
    • Fitness/spa locker rooms
    • Happy hour
    • Live music/performance
    • Live sport events (broadcast)

  • From the nearest airport, you can get to Shangri-La Hotel Jakarta by:

    • Taxi 1h

  • The following parking options are available to guests staying at Shangri-La Hotel Jakarta (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private parking
    • Secured parking
    • Parking garage
    • Accessible parking

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La Hotel Jakarta has 5 restaurants:

    • SATOO
    • Rosso
    • Nishimura
    • B.A.T.S.
    • Jia

  • Guests staying at Shangri-La Hotel Jakarta can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet

8.9 Fabulous 687 reviews 100% real guest experiences
  • Superb: 9+

    464

  • Good: 7 – 9

    174

  • Okay: 5 – 7

    31

  • Poor: 3 – 5

    9

  • Very poor: 1 – 3

    9

Categories
  • Staff 9.2
  • Facilities 9.2
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money8.3
  • Location8.6
  • Free WiFi 8.9
High score for Jakarta

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    How to get to Shangri-La Hotel Jakarta from Jakarta Soekarno Hatta Airport
    • Taxi
    • Free parking is available.
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    The best of Jakarta

    Click here to see more hotels and accommodation near popular landmarks in Jakarta

    Attractions

    • Dunia Fantasi
    • Ragunan Zoo
    • Taman Mini Indonesia Indah
    • KidZania Jakarta

    Conference centres

    • Jakarta International Expo
    • Jakarta Convention Centre

    Landmarks

    • Istiqlal Mosque

    Monuments

    • National Monument
    • Selamat Datang Monument

    Museums

    • National Museum of Indonesia
    • Museum Bank Indonesia

    Popular areas

    • Jaksa Street

    Shopping areas

    • Grand Indonesia
    • Sarinah
    • Plaza Senayan
    • Central Park Mall
    • Mangga Dua Square
    • Pondok Indah Mall
    • Grand Galaxy Park
    • Tanah Abang Market
    • Pacific Place
    • Plaza Semanggi
    • Ambassador Mall
    • Senayan City Mall

    Airports

    • Halim Perdanakusuma Airport (HLP) 6.4 miles
    • Jakarta Soekarno Hatta Airport (CGK) 12.5 miles

    Railway stations

    • Gambir Station

    Most popular cities

    • Bekasi
    • Bogor
    • Tangerang
    • Cikarang
    • Depok
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