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  7. Eurostars Hotel Excelsior (Hotel), Naples (Italy) deals

  • Info & prices
  • Facilities
  • House rules
  • Guest reviews (2,094)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Read more

Hotel Eurostars Hotel Excelsior

Eurostars Hotel Excelsior

Via Partenope 48, Lungomare Caracciolo, 80121 Naples, Italy – Excellent location - show map

Excellent location — rated 9.7/10! (score from 2094 reviews)

Real guests • Real stays • Real opinions

8.8
Fabulous
2,094 reviews
  • Facilities

    8.6

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Value for money

    8.4

  • Location

    9.7

  • Total

    8.8

  • Free WiFi

    8.3

Rooms were big and clean. Balcony option is great to see on that view. Hotel is located in the city where is not too far away.

Orbay Turkey

The entire experience was extraordinary. We were traveling with an infant and the receptionists bent over backwards to get us a bathtub. The view, location and overall comfort was second to none.

Alan Italy

The location is superb with a view of the bay of Naples and the Vesuvius which is breathtaking. Having had a room with a seaview I could observe the sunrise which was poetry. Stunning experience which I hope to repeat again in the near future.

Lorenzo Italy

View Location Staff Restaurant Comfortable beds Room temperature

Nazanin Italy

The breakfast was decent. It’s definitely a more European style breakfast. It would have been nice to see some eggs, bacon and pancakes. Most of the staff were friendly and very professional as well. I wish I could remember the gentleman’s name that assisted me when we checked out (on October 13, 2020) because he did his job with a smile and friendliness, as well as his associate, whose name is Sabrina. Keep up the great work!

Kendra Germany

Great view, fantastic location amd amazing rooftop terrace. Quiet and comfortable. The staff was very respectful of Covid prevention rules.

Federicopesa Italy

Rooms were luxurious, with very comfortable beds. I enjoyed a free upgrade to a larger room. The reception staff were very friendly and helpful. Beautiful views from the rooftop bar!

Katherine Netherlands

Top floor terrace and sea front view from the terrace were spectacular

Antonio United Kingdom

Great view at breakfast / evening bar (but v expensive given the range of food available). Serving staff very polite, good language skills, very friendly / helpful.

Donal Ireland

Great location and stunning views from room and roof bar

Giuseppe Ireland

Excellent location!

9.7
The surrounding neighborhood or a neighborhood close to the hotel
A bed or beds in a room at Eurostars Hotel Excelsior
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Eurostars Hotel Excelsior

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Eurostars Hotel Excelsior

8.8
Fabulous
2,094 reviews
  • 9.7

    Excellent location!

  • What guests loved the most:
  • “Rooms were big and clean. Balcony option is great to see on that view. Hotel is located in the city where is not too far away.”
    Orbay Orbay Turkey Turkey
  • “The entire experience was extraordinary. We were traveling with an infant and the receptionists bent over backwards to get us a bathtub. The view, location and overall comfort was second to none.”
    Alan Alan Italy Italy
  • “The location is superb with a view of the bay of Naples and the Vesuvius which is breathtaking. Having had a room with a seaview I could observe the sunrise which was poetry.”
    Lorenzo Lorenzo Italy Italy
  • “View Location Staff Restaurant Comfortable beds Room temperature”
    Nazanin Nazanin Italy Italy
  • “The breakfast was decent. It’s definitely a more European style breakfast. It would have been nice to see some eggs, bacon and pancakes. Most of the staff were friendly and very professional as well.”
    Kendra Kendra Germany Germany
  • “Great view, fantastic location amd amazing rooftop terrace. Quiet and comfortable. The staff was very respectful of Covid prevention rules.”
    Federicopesa Federicopesa Italy Italy
  • “Rooms were luxurious, with very comfortable beds. I enjoyed a free upgrade to a larger room. The reception staff were very friendly and helpful. Beautiful views from the rooftop bar!”
    Katherine Katherine Netherlands Netherlands
  • “Top floor terrace and sea front view from the terrace were spectacular”
    Antonio Antonio United Kingdom United Kingdom
  • “Great view at breakfast / evening bar (but v expensive given the range of food available). Serving staff very polite, good language skills, very friendly / helpful.”
    Donal Donal Ireland Ireland
  • “Great location and stunning views from room and roof bar”
    Giuseppe Giuseppe Ireland Ireland

One of our top picks in Naples. Overlooking the Bay of Naples, Hotel Excelsior features a terrace and a rooftop restaurant. Set 350 yards from Castel dell'Ovo, it offers air-conditioned rooms and free WiFi throughout.

With an elegant décor, all rooms come with a flat-screen TV and a kettle. The bathroom includes bathrobes and free toiletries. Some rooms have a sea view.

A continental buffet breakfast is available daily and includes homemade pastries, fresh local products, bacon and eggs, cold cuts and fresh fruit. Guests can also enjoy Mediterranean and international cuisine at Ristorante La Terrazza.

Among the other facilities there are a fitness centre, an on-site bar and conference facilities.

Piazza del Plebiscito is a 10-minute walk from the hotel, while Maschio Angioino is 0.6 miles away. Napoli International Airport is 9.9 miles from the property.

This is our guests' favourite part of Naples, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

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Hotel chain/brand: Eurostars Hotels

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Brilliant!

Most popular facilities

Parking
Free WiFi
Non-smoking rooms
fabulous fitness centre
24-hour front desk
Facilities for disabled guests
Bar

Good for couples - they rate the facilities 8.6 for two-person stays.

Eurostars Hotels

뀐 Situated in the best rated area in Naples, this hotel has an excellent location score of 9.7

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet

끸 Private parking available

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 5661 lists

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more

Availability

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Superior Single Room
  • 1 single bed
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Superior Double Room
  • 1 large double bed
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Deluxe Double Room with Sea View
  • 1 large double bed
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Junior Suite with Sea View
  • 1 large double bed
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Large Suite with Sea View
  • 1 large double bed
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Executive Suite with Sea View
  • 1 extra-large double bed
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  • 1 extra-large double bed
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  • 1 extra-large double bed
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Just booked in Naples 1 property like Eurostars Hotel Excelsior was just booked in the last 15 minutes on our site

Guest reviews

8.8
Fabulous
2,094 reviews
Read all reviews
Categories
Show details
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  • Staff8.7
  • Facilities8.6
    • Guests enjoyed the view
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.4
  • Location9.7
    • Guests spoke highly of the view
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Orbay Turkey

    “Rooms were big and clean. Balcony option is great to see on that view. Hotel is located in the city where is not too far away. ”

  • Alan Italy

    “The entire experience was extraordinary. We were traveling with an infant and the receptionists bent over backwards to get us a bathtub. The view, location and overall comfort was second to none.”

  • Lorenzo Italy

    “The location is superb with a view of the bay of Naples and the Vesuvius which is breathtaking. Having had a room with a seaview I could observe the sunrise which was poetry. Stunning experience which I hope to repeat again in the near future.”

  • Nazanin Italy

    “View Location Staff Restaurant Comfortable beds Room temperature ”

  • Kendra Germany

    “The breakfast was decent. It’s definitely a more European style breakfast. It would have been nice to see some eggs, bacon and pancakes. Most of the staff were friendly and very professional as well. I wish I could remember the gentleman’s name that assisted me when we checked out (on October 13, 2020) because he did his job with a smile and friendliness, as well as his associate, whose name is Sabrina. Keep up the great work!” Read more

  • Federicopesa Italy

    “Great view, fantastic location amd amazing rooftop terrace. Quiet and comfortable. The staff was very respectful of Covid prevention rules.”

  • Katherine Netherlands

    “Rooms were luxurious, with very comfortable beds. I enjoyed a free upgrade to a larger room. The reception staff were very friendly and helpful. Beautiful views from the rooftop bar!”

  • Antonio United Kingdom

    “Top floor terrace and sea front view from the terrace were spectacular”

  • Donal Ireland

    “Great view at breakfast / evening bar (but v expensive given the range of food available). Serving staff very polite, good language skills, very friendly / helpful.”

  • Giuseppe Ireland

    “Great location and stunning views from room and roof bar”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Eurostars Hotel Excelsior

Welcoming Booking.com guests since 29 Oct 2009

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Does each room have a balcony?

    Only deluxe rooms have a balcony


    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Double Room
  • Do you clean the room and replace the dirty towels each day?or do we pay extra fees for clean towels

    WE DO IT EVERYDAY FOR FREE


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Double Room with Sea View
  • Is there a kitchenette we can cook with?

    NO KITCHENETTE


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Double Room
  • do you offer free parking? we were looking at 11-17 to 11-20

    GOOD MORNING, WE DO NOT HAVE INTERNAL GARAGE, WE HAVE AN AGREEMENT WITH AN EXTERNAL ONE FOR A COST OF EURO 25/30 DAILY


    You found this answer helpful

    You found this answer not helpful

  • Are you able to pick us up from Naples airport with a private driver? we are willing to pay for the service. thanks

    we can organize private service by Mercedes E class for a cost of Euro 99, if you agree please reconfirm with all flight detail, thank you


    You found this answer helpful

    You found this answer not helpful

  • Can 2 people sit at a table on the balcony in the evening,admiring the beautiful bay with a glass of wine.

    ALL ROOMS HAVE BALCONY BUT NOT ALL ARE PROVIDED OF TABLES AND CHAIRS


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Double Room with Sea View
  • Access to the fitness and fitness bikes Please can you confirm that I can access the fitness area on mornings and the fitness bikes, elliptical bike, is working?

    Dear Guest, we don't have elliptical bike, the fitness area is open from 6.00 am to 9.30 pm


    You found this answer helpful

    You found this answer not helpful

  • what is the price of the deluxe double room with sea view

    PLEASE CONTACT OUR reservation office


    You found this answer helpful

    You found this answer not helpful

  • How much would a transfer from Rome International Airport cost please. Our flight lands at 8am?

    EURO 450 + 10% COMMISSION


    You found this answer helpful

    You found this answer not helpful

  • Can you confirm that the Super Triple Room and Classic Double Room can be attached so a family of 5 can use this option?

    WE CANNOT CONFIRM THIS, WE CAN PUT THE 2 ROOMS ON SAME FLOOR BUT NOT ADJOINING BECAUSE THE ROOMS ARE ON DIFFERENT SIDE, YOU HAVE TO BOOK SAME CATEGORY


    You found this answer helpful

    You found this answer not helpful

  • We want to stay in one room with our kids. They are only 5 and 6, so they do not like sleeping by themselves in an unfamiliar place. I was wondering if me, my husband and two of my kids can stay in one room that has 1 double bed and 1 single bed. Please let me know soon. Thanks!

    you have to book a triple room, 1 king bed for 2 adults and 1 child and 1 extra bed for another child, you cannot have 2 extra bed in a room


    You found this answer helpful

    You found this answer not helpful

Previous question and answers from this property

See what other travellers have asked before staying at Eurostars Hotel Excelsior

Most recent questions
  • Does each room have a balcony?

    Only deluxe rooms have a balcony


    You found this answer helpful

    You found this answer not helpful

    Asked about: Classic Double Room
  • Do you clean the room and replace the dirty towels each day?or do we pay extra fees for clean towels

    WE DO IT EVERYDAY FOR FREE


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Double Room with Sea View
  • Is there a kitchenette we can cook with?

    NO KITCHENETTE


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Double Room
  • do you offer free parking? we were looking at 11-17 to 11-20

    GOOD MORNING, WE DO NOT HAVE INTERNAL GARAGE, WE HAVE AN AGREEMENT WITH AN EXTERNAL ONE FOR A COST OF EURO 25/30 DAILY


    You found this answer helpful

    You found this answer not helpful

  • Are you able to pick us up from Naples airport with a private driver? we are willing to pay for the service. thanks

    we can organize private service by Mercedes E class for a cost of Euro 99, if you agree please reconfirm with all flight detail, thank you


    You found this answer helpful

    You found this answer not helpful

  • Can 2 people sit at a table on the balcony in the evening,admiring the beautiful bay with a glass of wine.

    ALL ROOMS HAVE BALCONY BUT NOT ALL ARE PROVIDED OF TABLES AND CHAIRS


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Double Room with Sea View
  • Access to the fitness and fitness bikes Please can you confirm that I can access the fitness area on mornings and the fitness bikes, elliptical bike, is working?

    Dear Guest, we don't have elliptical bike, the fitness area is open from 6.00 am to 9.30 pm


    You found this answer helpful

    You found this answer not helpful

  • what is the price of the deluxe double room with sea view

    PLEASE CONTACT OUR reservation office


    You found this answer helpful

    You found this answer not helpful

  • How much would a transfer from Rome International Airport cost please. Our flight lands at 8am?

    EURO 450 + 10% COMMISSION


    You found this answer helpful

    You found this answer not helpful

  • Can you confirm that the Super Triple Room and Classic Double Room can be attached so a family of 5 can use this option?

    WE CANNOT CONFIRM THIS, WE CAN PUT THE 2 ROOMS ON SAME FLOOR BUT NOT ADJOINING BECAUSE THE ROOMS ARE ON DIFFERENT SIDE, YOU HAVE TO BOOK SAME CATEGORY


    You found this answer helpful

    You found this answer not helpful

  • We want to stay in one room with our kids. They are only 5 and 6, so they do not like sleeping by themselves in an unfamiliar place. I was wondering if me, my husband and two of my kids can stay in one room that has 1 double bed and 1 single bed. Please let me know soon. Thanks!

    you have to book a triple room, 1 king bed for 2 adults and 1 child and 1 extra bed for another child, you cannot have 2 extra bed in a room


    You found this answer helpful

    You found this answer not helpful

Thanks! You will receive an email as soon as the property has answered your question.

An inside look at Eurostars Hotel Excelsior

El Eurostars Hotel Excelsior ubicado en un majestuoso edificio, cuenta con 102 habitaciones de lujo y 21 suites de distintas categorías, todas ellas con el interiorismo y los servicios propios de un hotel clásico de esta categoría: una experiencia más que una simple pernoctación. A destacar el ambiente refinado conjugando el lujo, la elegancia y la nobleza

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Castel dell'Ovo
    0.1 miles
  • Naples Eastern University
    0.3 miles
  • Scuola Militare Nunziatella
    0.3 miles
  • Piazza Plebiscito
    0.4 miles
  • Bourbon Tunnel
    0.4 miles
  • Biblioteca Nazionale Vittorio Emanuele III
    0.4 miles
  • Galleria Borbonica
    0.4 miles
  • Palazzo Reale Napoli
    0.5 miles
  • Via Chiaia
    0.5 miles
  • San Carlo Theatre
    0.5 miles
Restaurants & cafes
  • Cafe/bar Officina
    0.1 miles
  • Restaurant La Cantina dei Lazzari
    0.1 miles
  • Restaurant Ristorantino dell'Avvocato
    0.1 miles
  • Restaurant La Scialuppa
    0.2 miles
  • Cafe/bar Gambrinus
    0.4 miles
  • Cafe/bar Il Vero Bar del Professore
    0.6 miles
Top attractions
  • Molo Beverello
    0.6 miles
  • Maschio Angioino
    0.6 miles
  • Chiesa dei Santi Filippo e Giacomo
    1.4 miles
  • San Gregorio Armeno
    1.5 miles
  • Naples National Archeological Museum
    1.6 miles
  • MUSA
    1.7 miles
  • Naples Central Train Station
    2 miles
  • Catacombs of Saint Gaudioso
    2 miles
  • Catacombs of Saint Gennaro
    2.5 miles
  • San Paolo Stadium
    3 miles
Natural beauty
  • Sea/ocean Mar Tirreno
    0.1 miles
  • Lake Lago Grande
    8.1 miles
  • Lake Lago d'Averno
    10.6 miles
  • Mountain Vesuvio
    12.4 miles
Ski lifts
  • Monte Echia
    0.3 miles
Closest airports
  • Naples International Airport
    3.8 miles
How to get to Eurostars Hotel Excelsior from Naples International Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

Facilities of Eurostars Hotel Excelsior Great facilities! Review score, 8.6

Most popular facilities

Parking
Free WiFi
Non-smoking rooms
fabulous fitness centre
24-hour front desk
Facilities for disabled guests
Bar
Outdoors
  • Sun terrace
  • Terrace
Pets
  • Pets are not allowed.

Food & Drink
  • Wine/champagne Additional charge
  • Bar
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs € 30 per day.

Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Wellness facilities
  • Hot tub/jacuzzi
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

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Brilliant!

House rules Eurostars Hotel Excelsior takes special requests - add in the next step!

Check-in

From 14:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

11:30 - 12:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 3 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Eurostars Hotel Excelsior

  • The prices at Eurostars Hotel Excelsior may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The following parking options are available to guests staying at Eurostars Hotel Excelsior (subject to availability):

    • Parking
    • Private parking

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Eurostars Hotel Excelsior on this page.

  • Guests staying at Eurostars Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • American
    • Buffet

  • Eurostars Hotel Excelsior offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/jacuzzi

  • Check-in at Eurostars Hotel Excelsior is from 14:00, and check-out is until 12:00.

  • From the nearest airport, you can get to Eurostars Hotel Excelsior by:

    • Car 30min

  • Room options at Eurostars Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Triple

  • Eurostars Hotel Excelsior is 0.9 miles from the centre of Naples.

8.8 Fabulous 2,094 reviews 100% real guest experiences
  • Superb: 9+

    1312

  • Good: 7 – 9

    613

  • Okay: 5 – 7

    130

  • Poor: 3 – 5

    32

  • Very poor: 1 – 3

    7

Categories
  • Staff8.7
  • Facilities8.6
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.4
  • Location9.7
  • Free WiFi8.3

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    Business areas

    • Centro Direzionale di Napoli

    Conference centres

    • Mostra d'Oltremare Exhibition Center

    Landmarks

    • Castel dell'Ovo
    • Vesuvius

    Marinas

    • Molo Beverello

    Monuments

    • Piazza Plebiscito
    • Palazzo Reale Napoli
    • Maschio Angioino
    • San Gregorio Armeno
    • Chiesa dei Santi Filippo e Giacomo
    • Catacombs of Saint Gaudioso
    • Catacombs of Saint Gennaro
    • Ercolano Ruins

    Museums

    • Naples National Archeological Museum
    • Galleria Borbonica
    • MUSA
    • Museo e Real Bosco di Capodimonte
    • Museo Cappella Sansevero
    • Galleria Umberto I

    Popular areas

    • Piazza Bellini

    Shopping areas

    • Via Chiaia
    • Via Toledo

    Stadiums and arenas

    • San Paolo Stadium

    Theatres

    • San Carlo Theatre

    Airports

    • Naples International Airport (NAP) 3.8 miles

    Railway stations

    • Naples Central Train Station

    Most popular cities

    • Sorrento
    • Positano
    • Amalfi
    • Salerno
    • Ischia
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