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  • Guest reviews (1,344)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Read more

Hotel Hyatt House New York/Chelsea

Hyatt House New York/Chelsea

815 Avenue of the Americas, Chelsea, New York, NY 10001, United States – Excellent location - show map – Metro access

Excellent location — rated 9.3/10! (score from 1344 reviews)

Real guests • Real stays • Real opinions

8.7
Fabulous
1,344 reviews
  • Facilities

    8.6

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Value for money

    8.1

  • Location

    9.3

  • Total

    8.7

  • Free WiFi

    9.0

Good location for my needs. Well equipped rooms, quiet and very clean.

Chantal United Kingdom

The room was cozy but had everything I needed. It was clean and comfortable. With staff at the entrance and key-activated elevators, I felt very safe.

Florence Canada

Rich has been very helpful with our luggage’s the day we left. Breakfast was ok and everyone was friendly.

Lucile France

The staff make this hotel a treat. They certainly boost the hotel. I didn’t catch all of their names but Rich and Taira were so friendly and helpful. The bedrooms also are a good size for NY and very clean. The view from our room was stunning.

Rita United Kingdom

Location was brilliant, so central and view of Times Square from the hotel room. Breakfast was good, good variety. Rooms were spacious and clean.

Teresa United Kingdom

Great value for money, especially with breakfast included. Amazing location, 15 mins roughly to walk to times square and close to the subway. Really comfortable and modern rooms. Would definitely stay here again!

Sophie United Kingdom

Comfortable beds, clean bathroom, location is close to resturants and shops but out of the high noise zone, multiple power points

Scott Austria

Perfect spot for subway, supermarket two blocks away and easy walk to so much in Chelsea and flatiron. Room was great and views of NY were off the charts!! Staff were friendly and helpful All in all a wonderful experience

Mark Australia

Great hotel, great spot, great view including Empire State Building. Close to subway stops. Perfect for our five-night stay in New York. The rooms were modern, clean and a good size. The included buffet breakfast was a bonus. Staff were super friendly and helpful. We would definitely stay here again.

Marika Australia

Excellent hotel. Friendly courteous staff. Good breakfast included.

Tim Ireland

Excellent location!

9.3
Highly rated for:
Views from the property
Highly rated for:
Great check-in experience
Highly rated for:
Very clean bathrooms
Highly rated for:
Great check-in experience
Highly rated for:
Very clean bathrooms
Highly rated for:
Great check-in experience
The building in which the hotel is located
+55 photos
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Hyatt House New York/Chelsea

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Hyatt House New York/Chelsea

8.7
Fabulous
1,344 reviews
  • 9.3

    Excellent location!

  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Good location for my needs. Well equipped rooms, quiet and very clean.”
    Chantal Chantal United Kingdom United Kingdom
  • “The room was cozy but had everything I needed. It was clean and comfortable. With staff at the entrance and key-activated elevators, I felt very safe.”
    Florence Florence Canada Canada
  • “Rich has been very helpful with our luggage’s the day we left. Breakfast was ok and everyone was friendly.”
    Lucile Lucile France France
  • “The staff make this hotel a treat. They certainly boost the hotel. I didn’t catch all of their names but Rich and Taira were so friendly and helpful.”
    Rita Rita United Kingdom United Kingdom
  • “Location was brilliant, so central and view of Times Square from the hotel room. Breakfast was good, good variety. Rooms were spacious and clean.”
    Teresa Teresa United Kingdom United Kingdom
  • “Great value for money, especially with breakfast included. Amazing location, 15 mins roughly to walk to times square and close to the subway. Really comfortable and modern rooms.”
    Sophie Sophie United Kingdom United Kingdom
  • “Comfortable beds, clean bathroom, location is close to resturants and shops but out of the high noise zone, multiple power points”
    Scott Scott Austria Austria
  • “Perfect spot for subway, supermarket two blocks away and easy walk to so much in Chelsea and flatiron. Room was great and views of NY were off the charts!!”
    Mark Mark Australia Australia
  • “Great hotel, great spot, great view including Empire State Building. Close to subway stops. Perfect for our five-night stay in New York. The rooms were modern, clean and a good size.”
    Marika Marika Australia Australia
  • “Excellent hotel. Friendly courteous staff. Good breakfast included.”
    Tim Tim Ireland Ireland

One of our top picks in New York. Offering a complimentary breakfast, Hyatt House New York/Chelsea is 700 yards from the Empire State Building. The second-floor bar offers a Sip + Savor menu.

All rooms at the Hyatt House New York/Chelsea come with a microwave, flat-screen TV and work desk. Studios and suites offer kitchenettes.

Guests will have access to a 24-hour onsite market, 24-hour business centre and 24-hour fitness centre. Laundry facilities are also offered at the property.

The property is within 700 metres of Penn Station and the Flatiron Building. The closest subway station is 200 yards from the property.

This is our guests' favourite part of New York, according to independent reviews.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

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Hotel chain/brand: Hyatt House

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Brilliant!

Most popular facilities

Free WiFi
Parking
Family rooms
Non-smoking rooms
good fitness centre
Restaurant
Bar

Good for couples - they rate the facilities 8.6 for two-person stays.

Hyatt House

뀐 Situated in the best rated area in New York, this hotel has an excellent location score of 9.3

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet

끸 Private parking available

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Den Guestroom King Bed
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Studio King Suite with Kitchen
  • 1 extra-large double bed
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+ Max adults: 4. Max children: 3
Queen Suite with Two Queen Beds - Kitchen
  • 2 large double beds
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Den Guestroom with Two Queen Beds
  • 2 large double beds
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+ Max adults: 3. Max children: 2
Specialty King Suite with Kitchen
  • 1 extra-large double bed and 1 sofa bed
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+ Max adults: 2. Max children: 1
Specialty One-Bedroom King Suite with Kitchen
  • 1 extra-large double bed
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One-Bedroom King Suite with Kitchen - High Floor
  • 1 extra-large double bed
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+ Max adults: 2. Max children: 1
Queen Suite with Roll-In Shower - Disability Access
  • 1 large double bed
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One-Bedroom King Suite - Disability Access/Shower
  • 1 extra-large double bed
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+ Max adults: 4. Max children: 3
Queen Suite with Two Queen Beds - Disability Access/Tub
  • 2 extra-large double beds
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55 properties in New York like Hyatt House New York/Chelsea were booked in the last 12 hours on our site

Guest reviews

8.7
Fabulous
1,344 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Chantal United Kingdom

    “Good location for my needs. Well equipped rooms, quiet and very clean.”

  • Florence Canada

    “The room was cozy but had everything I needed. It was clean and comfortable. With staff at the entrance and key-activated elevators, I felt very safe.”

  • Lucile France

    “Rich has been very helpful with our luggage’s the day we left. Breakfast was ok and everyone was friendly.”

  • Rita United Kingdom

    “The staff make this hotel a treat. They certainly boost the hotel. I didn’t catch all of their names but Rich and Taira were so friendly and helpful. The bedrooms also are a good size for NY and very clean. The view from our room was stunning. ”

  • Teresa United Kingdom

    “Location was brilliant, so central and view of Times Square from the hotel room. Breakfast was good, good variety. Rooms were spacious and clean.”

  • Sophie United Kingdom

    “Great value for money, especially with breakfast included. Amazing location, 15 mins roughly to walk to times square and close to the subway. Really comfortable and modern rooms. Would definitely stay here again!”

  • Scott Austria

    “Comfortable beds, clean bathroom, location is close to resturants and shops but out of the high noise zone, multiple power points”

  • Mark Australia

    “Perfect spot for subway, supermarket two blocks away and easy walk to so much in Chelsea and flatiron. Room was great and views of NY were off the charts!! Staff were friendly and helpful All in all a wonderful experience ”

  • Marika Australia

    “Great hotel, great spot, great view including Empire State Building. Close to subway stops. Perfect for our five-night stay in New York. The rooms were modern, clean and a good size. The included buffet breakfast was a bonus. Staff were super friendly and helpful. We would definitely stay here again. ” Read more

  • Tim Ireland

    “Excellent hotel. Friendly courteous staff. Good breakfast included. ”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Hyatt House New York/Chelsea

Welcoming Booking.com guests since 26 Sept 2016

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Hi 👋🏼 does a king bed with a view have a 6th Avenue view? Thank you

    Yes it does


    You found this answer helpful

    You found this answer not helpful

  • What's the difference between the studio and the den rooms?

    Good Morning Our Den rooms are the standard rooms that come with a microwave and a mini fridge / the Studio rooms are bigger with a full size kitchen


    You found this answer helpful

    You found this answer not helpful

  • Do you have a shuttle to the airport? If so how much is it or is it free. Do you have the big bus tour near you? Ant tourist activities?

    Good Day, we do not have a shuttle to the airport, the airport works with a car service company that does drop offs and occasionally pick-ups from the airport for a charge. The closest Big Bus stop/location to us is at the Empire State Building at West 34th Street and 5th Avenue, which is eight blocks away from the hotel and is about a 10 minute walk from the hotel. There are a variety of tourist attractions and landmarks close to and walking distance from the hotel such as Rockefeller Center, Herald Square, Macy's flagship and 34th Street shopping, the Empire State Building, Times Square, Madison Square Garden, Pennsylvania Station, Hudson Yards, the High Line, Chelsea Piers, and other attractions.


    You found this answer helpful

    You found this answer not helpful

  • Do all rooms have a fridge? A fridge is listed under each room type.

    Good Day, All rooms contain a microwave and a fridge.


    You found this answer helpful

    You found this answer not helpful

  • Is it possible for us to book the Queen Suite with kitchen to accommodate 2 adults and 3 of my children aged 15, 12 and 7 with the existing bedding?

    Good Day but it would not be possible to book that room type with that many number of people. If the children were younger, it would be possible but because the children are older, another room would have to be booked.


    You found this answer helpful

    You found this answer not helpful

  • Hi, which rooms have bathtubs and also, do any of the rooms have Whirlpool tubs?

    Any Den and Studio 2 Queens room have bathtubs. Unfortunately, we do not have whirlpool tubs.


    You found this answer helpful

    You found this answer not helpful

  • Are adjoining rooms an option?

    Yes, adjoining rooms are option but it depends on the room type booked due to certain room types only being certain room types on certain floors.


    You found this answer helpful

    You found this answer not helpful

  • No more rooms with vies

    The view in your room is contingent on the room type that you book.


    You found this answer helpful

    You found this answer not helpful

  • Is the king one bed kitchen suite, high floor, for 3 people, the one in the pics which has two rooms? So that the sofa bed is in a separate room.

    Good Day and thank you for contacting us. The High Floor One Bedroom Kitchen Suite can accommodate three people since the suite has one king bed and a sofa that converts to a pull-out sofa bed. The suite does have two separate rooms; one room has the bedroom for the king bed and the rest of the space contains the kitchen, living area, and washroom.


    You found this answer helpful

    You found this answer not helpful

  • What is the lowest floor that you have rooms on and which type of room would you need to book for this.

    The lowest floor for rooms begins at the 5th floor


    You found this answer helpful

    You found this answer not helpful

  • Is a cot available?

    Good Day, unfortunately, we do not provide rollaway beds/cots at our property.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Den Guestroom King Bed
  • What will happen if i arrive and decide to leave earlier than departures date?

    As long as you let the front desk know by 12pm on your new day of departure, you will not be charged.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Queen Suite with Two Queen Beds - Kitchen
  • Is there a bathtub?

    Good Day, there is no bathtub available only shower.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Specialty King Suite with Kitchen
  • Could you please explain a Double queen size bed room to me ? How many people is it for? Thankyou

    Good Day, a Double Queen room is a guestroom that has two separate Queen beds. The room does not come with a Sofa bed or a Sofa that converts into a sleeper. The maximum occupants allowed in this room type are four persons.


    You found this answer helpful

    You found this answer not helpful

Previous question and answers from this property

See what other travellers have asked before staying at Hotel Hyatt House New York/Chelsea

Most recent questions
  • Hi 👋🏼 does a king bed with a view have a 6th Avenue view? Thank you

    Yes it does


    You found this answer helpful

    You found this answer not helpful

  • What's the difference between the studio and the den rooms?

    Good Morning Our Den rooms are the standard rooms that come with a microwave and a mini fridge / the Studio rooms are bigger with a full size kitchen


    You found this answer helpful

    You found this answer not helpful

  • Do you have a shuttle to the airport? If so how much is it or is it free. Do you have the big bus tour near you? Ant tourist activities?

    Good Day, we do not have a shuttle to the airport, the airport works with a car service company that does drop offs and occasionally pick-ups from the airport for a charge. The closest Big Bus stop/location to us is at the Empire State Building at West 34th Street and 5th Avenue, which is eight blocks away from the hotel and is about a 10 minute walk from the hotel. There are a variety of tourist attractions and landmarks close to and walking distance from the hotel such as Rockefeller Center, Herald Square, Macy's flagship and 34th Street shopping, the Empire State Building, Times Square, Madison Square Garden, Pennsylvania Station, Hudson Yards, the High Line, Chelsea Piers, and other attractions.


    You found this answer helpful

    You found this answer not helpful

  • Do all rooms have a fridge? A fridge is listed under each room type.

    Good Day, All rooms contain a microwave and a fridge.


    You found this answer helpful

    You found this answer not helpful

  • Is it possible for us to book the Queen Suite with kitchen to accommodate 2 adults and 3 of my children aged 15, 12 and 7 with the existing bedding?

    Good Day but it would not be possible to book that room type with that many number of people. If the children were younger, it would be possible but because the children are older, another room would have to be booked.


    You found this answer helpful

    You found this answer not helpful

  • Hi, which rooms have bathtubs and also, do any of the rooms have Whirlpool tubs?

    Any Den and Studio 2 Queens room have bathtubs. Unfortunately, we do not have whirlpool tubs.


    You found this answer helpful

    You found this answer not helpful

  • Are adjoining rooms an option?

    Yes, adjoining rooms are option but it depends on the room type booked due to certain room types only being certain room types on certain floors.


    You found this answer helpful

    You found this answer not helpful

  • No more rooms with vies

    The view in your room is contingent on the room type that you book.


    You found this answer helpful

    You found this answer not helpful

  • Is the king one bed kitchen suite, high floor, for 3 people, the one in the pics which has two rooms? So that the sofa bed is in a separate room.

    Good Day and thank you for contacting us. The High Floor One Bedroom Kitchen Suite can accommodate three people since the suite has one king bed and a sofa that converts to a pull-out sofa bed. The suite does have two separate rooms; one room has the bedroom for the king bed and the rest of the space contains the kitchen, living area, and washroom.


    You found this answer helpful

    You found this answer not helpful

  • What is the lowest floor that you have rooms on and which type of room would you need to book for this.

    The lowest floor for rooms begins at the 5th floor


    You found this answer helpful

    You found this answer not helpful

  • Is a cot available?

    Good Day, unfortunately, we do not provide rollaway beds/cots at our property.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Den Guestroom King Bed
  • What will happen if i arrive and decide to leave earlier than departures date?

    As long as you let the front desk know by 12pm on your new day of departure, you will not be charged.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Queen Suite with Two Queen Beds - Kitchen
  • Is there a bathtub?

    Good Day, there is no bathtub available only shower.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Specialty King Suite with Kitchen
  • Could you please explain a Double queen size bed room to me ? How many people is it for? Thankyou

    Good Day, a Double Queen room is a guestroom that has two separate Queen beds. The room does not come with a Sofa bed or a Sofa that converts into a sleeper. The maximum occupants allowed in this room type are four persons.


    You found this answer helpful

    You found this answer not helpful

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Fashion Institute of Technology
    0.2 miles
  • Manhattan Mall Shopping Center
    0.2 miles
  • Museum of Sex
    0.2 miles
  • Macy's
    0.3 miles
  • Empire State Building
    0.3 miles
Restaurants & cafes
  • Restaurant Lupulo
    0 miles
Top attractions
  • Madison Square Garden
    0.3 miles
  • Times Square
    0.8 miles
  • Grand Central Station
    0.8 miles
  • Rockefeller Center
    1.1 miles
  • Museum of Modern Art
    1.2 miles
  • Central Park
    1.8 miles
  • Metropolitan Museum of Art
    2.7 miles
  • Ellis Island
    4.1 miles
  • Statue of Liberty
    4.8 miles
  • Yankee Stadium
    6.7 miles
Public transport
  • Metro 28th Street BMT Broadway Line
    0.1 miles
  • Metro 28th Street Broadway Seventh Avenue Line
    0.2 miles
  • Metro 34th Street – Herald Square
    0.3 miles
  • Metro 23rd Street IND Sixth Avenue Line
    0.3 miles
  • Metro 23rd Street Broadway Seventh Avenue Line
    0.3 miles
Closest airports
  • LaGuardia Airport
    6.5 miles
  • Newark Liberty International Airport
    10.6 miles
  • John F. Kennedy International Airport
    12.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Are you missing any information about this area? /
Brilliant!
1 restaurant on site

    H Bar

    Cuisine: American

    Menu: À la carte

Facilities of Hyatt House New York/Chelsea Great facilities! Review score, 8.6

Most popular facilities

Free WiFi
Parking
Family rooms
Non-smoking rooms
good fitness centre
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
  • Pets are not allowed.

Activities
  • Happy hour Additional charge
Food & Drink
  • Fruits
  • Kid meals Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs US$70 per day.

  • Parking garage
  • Secured parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Ticket service
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Children television networks
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Mini-market on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
Accessibility
  • Visual aids: Braille
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Wellness facilities
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French

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Brilliant!

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Hyatt House New York/Chelsea takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for extra beds at this property.

The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Hyatt House New York/Chelsea accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hyatt House New York/Chelsea accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hyatt House New York/Chelsea

  • The prices at Hyatt House New York/Chelsea may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hyatt House New York/Chelsea is from 15:00, and check-out is until 12:00.

  • Hyatt House New York/Chelsea is 1.6 miles from the centre of New York.

  • Hyatt House New York/Chelsea offers the following activities / services (charges may apply):

    • Fitness centre
    • Happy hour
    • Fitness

  • Guests staying at Hyatt House New York/Chelsea can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • American
    • Buffet

  • Room options at Hyatt House New York/Chelsea include:

    • Double
    • Suite
    • Quadruple

  • The following parking options are available to guests staying at Hyatt House New York/Chelsea (subject to availability):

    • Parking
    • Private parking
    • Secured parking
    • Parking garage

  • Yes, Hyatt House New York/Chelsea is popular with guests booking family stays.

  • Hyatt House New York/Chelsea has 1 restaurant:

    • H Bar

8.7 Fabulous 1,344 reviews 100% real guest experiences
  • Superb: 9+

    752

  • Good: 7 – 9

    479

  • Okay: 5 – 7

    89

  • Poor: 3 – 5

    19

  • Very poor: 1 – 3

    5

Categories
  • Staff8.9
  • Facilities8.6
  • Cleanliness9.0
  • Comfort8.8
  • Value for money8.1
  • Location9.3
  • Free WiFi9.0

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